Okeoghene Tom

Q: What is Okeoghene Tom email address?

Email Okeoghene Tom at okeoghene.tom@yahoo.com and okeoghene.tom@accessbankplc.com. This email is the most updated Okeoghene Tom's email found in 2026.

Q: How to contact Okeoghene Tom?

To contact Okeoghene Tom send an email to okeoghene.tom@yahoo.com or okeoghene.tom@accessbankplc.com. (updated on August 16, 2024)

Customer Support Specialist (Contact Center) at Access Bank Plc | Nigeria

About Okeoghene Tom

Okeoghene Tom is a dedicated Customer Support Specialist at Access Bank Plc, where he has been instrumental in enhancing customer experiences within the e-banking sector since February 2022. With a robust academic background in Banking and Finance, Okeoghene combines his excellent interpersonal skills with a deep understanding of the financial services industry in Nigeria. His current role as an E-Banking Specialist involves managing a dynamic team of 15 to 20 members, where he plays a pivotal role in training new recruits on application usage and operational processes. This leadership position not only emphasizes his commitment to team productivity but also showcases his ability to foster a collaborative environment that drives performance towards achieving set targets.

Okeoghene's expertise extends to customer onboarding across various e-channels, including USSD banking user enrollment, profile modifications, and troubleshooting for mobile applications. His hands-on experience in customer service operations is complemented by his proficiency in Customer Relationship Management (CRM) systems, which enables him to effectively address customer inquiries and resolve issues promptly. Additionally, his technical skills in Microsoft Office, computer engineering, and Cisco networking further enhance his capability to manage complex customer interactions and streamline processes.

As a self-motivated learner, Okeoghene continuously seeks to expand his knowledge and skills in the rapidly evolving financial landscape, ensuring that he remains at the forefront of industry trends and best practices. His dedication to delivering exceptional customer service and his strategic approach to team management make him a valuable asset to Access Bank Plc, contributing significantly to the bank's reputation for excellence in customer support.

Okeoghene Tom Work