Odile Du
Premier Partner Experience Program Manager, Premier Partner Operations at Meta | Austin, Texas, United States
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Odile Du currently serves as the Premier Partner Experience Program Manager within Meta’s Premier Partner Operations team, where she plays a pivotal role in delivering exceptional, white-glove support to high-profile public figures, creators, politicians, non-profits, and media organizations across Facebook and Instagram. In her capacity, Odile oversees complex, global technical projects that often run in parallel, ensuring seamless coordination and process excellence across multiple stakeholders and cross-functional teams. Her expertise in program management, requirements gathering, and process optimization enables her to develop scalable solutions that address the unique challenges faced by her diverse client base.
Odile’s deep understanding of platform policies, community engagement, and technical support workflows allows her to advocate effectively for her stakeholders, building trust and fostering long-term relationships. She leverages her skills in SharePoint, CSS, and ITIL v3 Foundations to streamline operations, enhance communication, and implement best practices in service delivery. Her experience working in fast-paced, global environments has honed her ability to manage competing priorities while maintaining a focus on quality and efficiency.
Key projects under her leadership include the development of tailored support frameworks for high-impact accounts, the implementation of process improvements to scale support operations, and the integration of new tools to enhance partner experience. Odile’s proactive approach, combined with her strong community engagement and telecommunications background, positions her as a trusted leader within Meta’s partner ecosystem. Her commitment to continuous improvement and stakeholder advocacy ensures that Meta’s premier partners receive the highest level of support, enabling them to thrive and deliver impactful content on the platform.
Premier Partner Experience Program Manager, Premier Partner Operations at Meta in May 2021 to Present
Program Manager, Access and Identity Programs, Product and Service Operations at Meta in May 2019 to May 2021
Project Manager, Complex Objects, Community Operations at Meta in February 2018 to May 2019
Senior Business Analyst III (Project Manager, SCRUM Master) at NI (National Instruments) in March 2016 to November 2017
Web Platforms Business Analyst II (Project Manager, SCRUM Master) at NI (National Instruments) in December 2012 to March 2016
IT Developer/Engineer III (Specialist), Global Telecom Contact Center Engineering at Hewlett Packard Enterprise in January 2012 to November 2012
Austin Intern Program Creator; Young Employee Network (YEN) Austin Co-Chair, Executive Rep at Hewlett Packard Enterprise in June 2009 to November 2012
IT Developer/Engineer II, Global Telecom Contact Center Engineering at Hewlett Packard Enterprise in January 2010 to January 2012
Network Engineer, Back Office Voice, Global IT (Global Telecom) at Hewlett Packard Enterprise in June 2009 to January 2010
IDS Intern, Virtual Solutions at Procter & Gamble in May 2008 to August 2008
Freelance Graphic Designer, UT Austin McCombs School of Business at The University of Texas System in May 2007 to July 2007
Intern, Creative Department; Intern Team A Project Lead at Kolar Advertising and Marketing in June 2006 to August 2006
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Texas McCombs School of Business, Bachelor of Business Administration, October 2026
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Visio
HTML
Business Analysis
Windows
SharePoint
Project Management
Community Engagement
Crisis Management
Call Flow Design
CSS
Microsoft Office
Conflict Resolution
Community Outreach
Internal Communications
Graphic Design
Call Center
Business Relationship Management
Building Relationships
Internal Marketing
Highly motivated self-starter
User Interface Design
ITIL v3 Foundations Certified
Adobe Creative Suite
JASC Paint Shop Pro
JASC Animation Shop
Program Management
Requirements Gathering
End User Training
Telecommunications
Training
Leadership
Project Planning
Call Centers
ITIL
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Discover more about MetaWhat is Odile Du email address?
Email Odile Du at [email protected], [email protected] and [email protected]. This email is the most updated Odile Du's email found in 2026.
How to contact Odile Du?
To contact Odile Du send an email to [email protected], [email protected] or [email protected]. (updated on April 30, 2025)
What company does Odile Du work for?
Odile Du works for Meta
What is Odile Du's role at Meta?
Odile Du is Premier Partner Experience Program Manager, Premier Partner Operations
What is Odile Du's Phone Number?
Odile Du's phone (214) ***-*269
What industry does Odile Du work in?
Odile Du works in the Internet industry.
Odile Du Email Addresses
Odile Du Phone Numbers
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