O Shehu

O Shehu currently serves as the Senior Supervisor, Portfolio Quality (Collections) at Watu Credit in Nigeria, where he plays a pivotal role in overseeing the company's overdue portfolio management and recovery operations. His expertise lies in orchestrating strategic collection initiatives, optimizing repossession processes, and ensuring the effective management of delinquent accounts to minimize non-performing loans (NPLs). In this capacity, O Shehu leverages his deep understanding of operational risk management and credit risk to develop robust collection strategies that align with Watu Credit’s business objectives.

His role involves leading and mentoring teams across collections, recovery, and repossession units, fostering a high-performance culture through targeted training and performance management. By implementing data-driven reporting and analytics, he ensures that collection activities are continuously refined to enhance customer engagement and improve overall portfolio quality. His strategic approach not only mitigates risk but also drives sustainable growth by balancing customer experience with effective debt recovery.

With a strong background in asset finance management and business operations, O Shehu is adept at navigating complex financial landscapes, leveraging his skills in risk management, customer service, and data analysis to deliver measurable results. His passion for operational excellence and his ability to adapt to evolving industry challenges make him a valuable asset to Watu Credit, where he consistently strives to optimize collection processes, reduce delinquency rates, and contribute to the organization’s long-term success in Nigeria’s competitive credit market.