Norman Ossmann

Q: What is Norman Ossmann email address?

Email Norman Ossmann at normanossmann@web.de and norman.ossmann@seachefs.com. This email is the most updated Norman Ossmann's email found in 2026.

Q: How to contact Norman Ossmann?

To contact Norman Ossmann send an email to normanossmann@web.de or norman.ossmann@seachefs.com. If you want to call Norman Ossmann try calling on +4915254935578. (updated on March 07, 2025)

Sr. Director Operations & Guest experience, TUI Cruises at Sea chefs cruises worldwide GmbH | Berlin Metropolitan Area

About Norman Ossmann

Norman Ossmann currently serves as the Sr. Director of Operations & Guest Experience at Sea Chefs Cruises Worldwide GmbH, a leading provider in the international cruise catering and hospitality industry under the TUI Cruises brand. In this strategic leadership role, Norman leverages over 15 years of expertise in global catering, tourism, and events to drive excellence across all operational facets. His responsibilities encompass overseeing the seamless delivery of high-quality food and beverage services, ensuring exceptional guest satisfaction, and maintaining rigorous quality assurance standards. Norman’s deep understanding of restaurant management, food safety, and beverage operations enables him to develop innovative strategies that enhance the overall guest experience and boost Net Promoter Scores (NPS).

At Sea Chefs, Norman leads a diverse team of 12 direct reports and a broader network of 21 unit leaders, managing a workforce of approximately 3,500 employees across multiple cruise ships and destinations. His leadership style emphasizes disciplined management, KPI-driven performance measurement, and continuous improvement initiatives. Norman’s expertise in quality control, crisis management, and global delivery ensures that operational standards are consistently met or exceeded, even in complex and dynamic environments. His strategic focus on customer satisfaction and operational efficiency has resulted in measurable enhancements in guest feedback and loyalty.

Norman’s comprehensive skill set—including quality assurance, hotel management, and food and beverage expertise—positions him as a key driver of innovation and excellence within the cruise hospitality sector. His ability to align operational goals with guest-centric strategies makes him a vital asset in elevating Sea Chefs’ reputation for delivering memorable, high-quality culinary and hospitality experiences at sea.

Norman Ossmann Work

Sr. Director Operations & Guest experience, TUI Cruises at Sea chefs cruises worldwide GmbH in March 2018 to Present

Head of Business Development & Event Management at Gauselmann Group in June 2016 to February 2018

Manager F&B | Operations Manager & Development at AIDA Cruises in February 2015 to May 2016

Norman Ossmann Education

Euro-FH Europäische Fernhochschule Hamburg, Bachelor of Science - BS Business administration, August 2026

Star Canyon Bar & Grill and Gourmet Restaurant “Provinz”, August 2026

Norman Ossmann Skills

Prozessverbesserung

Analytische Fähigkeiten

Quality Assurance

Frequently Asked Questions about Norman Ossmann

What is Norman Ossmann email address?

Email Norman Ossmann at [email protected] and [email protected]. This email is the most updated Norman Ossmann's email found in 2026.

What is Norman Ossmann phone number?

Norman Ossmann phone number is +4915254935578.

How to contact Norman Ossmann?

To contact Norman Ossmann send an email to [email protected] or [email protected]. If you want to call Norman Ossmann try calling on +4915254935578. (updated on March 07, 2025)

What company does Norman Ossmann work for?

Norman Ossmann works for Sea chefs cruises worldwide GmbH

What is Norman Ossmann's role at Sea chefs cruises worldwide GmbH?

Norman Ossmann is Sr. Director Operations & Guest experience, TUI Cruises

What industry does Norman Ossmann work in?

Norman Ossmann works in the Leisure, Travel & Tourism industry.