Norah G
Enterprise Support Analyst at Pareto Intelligence | Chicago, Illinois, United States
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Norah G. currently serves as an Onboarding Support Specialist at Bounteous, where she leverages her extensive IT background to enhance the onboarding experience for new employees. With seven years of experience in Information Technology, Norah has developed a robust skill set that encompasses desktop support, enterprise software management, and user training. Her role involves not only managing the technical aspects of onboarding but also ensuring that new hires feel welcomed and equipped to succeed from day one.
At Bounteous, Norah is actively involved in key projects that streamline the onboarding process, including the optimization of inventory and shipping systems for IT equipment. Her expertise in troubleshooting hardware and endpoint issues using Solarwinds is invaluable, as it allows her to swiftly resolve technical challenges that new employees may encounter. Additionally, she plays a crucial role in creating comprehensive documentation in Confluence, which serves as a vital resource for both new hires and existing team members.
Norah's proficiency with various operating systems, including Mac OS and Windows, as well as her experience with tools like O365, Azure AD, and Google Suite, positions her as a versatile asset to the team. Her commitment to continuous improvement and her ability to adapt to diverse technologies ensure that she remains at the forefront of IT support. As she continues to develop her skills in Powershell and Microsoft Endpoint Configuration Manager, Norah is poised to tackle the next IT challenge, contributing to the innovative culture at Bounteous while fostering a seamless onboarding experience for all new team members.
Enterprise Support Analyst at Pareto Intelligence in February 2025 to Present
Onboarding Support Specialist at Bounteous in May 2023 to January 2025
Service Desk Engineer at PSM Partners in January 2022 to May 2023
IT Corporate Support Technician at Hyatt Hotels Corporation in May 2021 to January 2022
Help Desk Analyst at City of Chicago in March 2021 to May 2021
End User Support Engineer at Jet Support Services, Inc. - JSSI in December 2019 to March 2021
Desktop Support Engineer at S&C Electric Company in September 2019 to November 2019
Level 2 Help Desk Technician at Ann & Robert H. Lurie Children's Hospital of Chicago in July 2019 to September 2019
IT Logistics Technician at Yelp in April 2019 to May 2019
IT Support Specialist at Newell Brands in January 2019 to February 2019
IT Support Specialist at InterCare Community Health Network in November 2017 to January 2019
Research Assistant at Western Michigan University in August 2017 to October 2017
Student Media Supervisor at Kalamazoo College in September 2013 to June 2017
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Kalamazoo College, Bachelor of Arts - BA, September 2026
MicroTrain Technologies, Professional Certificates, September 2026
Kalamazoo Valley Community College, Professional Certification, September 2026
Jenison High School, September 2026
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Cybersecurity
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Attention to Detail
Communication
Printers
System Administration
Dynamic Host Configuration Protocol (DHCP)
Domain Name System (DNS)
Team Development
Ticketing Systems
Microsoft Products
Jira
Cloud Services
Microsoft Applications
Device Management
Windows Support
IT Infrastructure Management
Desktop Support
Technical Support
Virtual Private Network (VPN)
Office 365
User Provisioning
Audio Visual (AV) Systems
Microsoft Endpoint Configuration Manager
Desk Top Support
Microsoft Entra ID
Microsoft Azure
ConnectWise
Windows Server
Microsoft 365
Powershell
Microsoft Intune
Desktop Computers
Mac
Microsoft Office
Troubleshooting
Active Directory
Information Technology
Computer Hardware Troubleshooting
Mobile Devices
Network Security
Information Security
Network Administration
System Deployment
LAN-WAN
Linux
Remote Desktop
Operating Systems
OS X
Windows
Java
Google Suite
Computer Hardware
Enterprise Software
Intercultural Communication
Customer Service
Multitasking
Problem Solving
Interpersonal Communication
Training
Help Desk
LGBT Rights
Diversity & Inclusion
Audio Visual Support
Remote Troubleshooting
Gender Studies
Desktop Application Support
Help Desk Implementation
Windows 10
ServiceNow
Zendesk
ITIL
Integration
Requirements Gathering
Software Development
Databases
IT Service Management
User Stories
Software Documentation
Remote User Support
Track-It
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Discover more about Pareto IntelligenceWhat is Norah G email address?
Email Norah G at [email protected] and [email protected]. This email is the most updated Norah G's email found in 2026.
What is Norah G phone number?
Norah G phone number is 312-200-3314.
How to contact Norah G?
To contact Norah G send an email to [email protected] or [email protected]. If you want to call Norah G try calling on 312-200-3314. (updated on August 24, 2024)
What company does Norah G work for?
Norah G works for Pareto Intelligence
What is Norah G's role at Pareto Intelligence?
Norah G is Enterprise Support Analyst
What industry does Norah G work in?
Norah G works in the Information Technology & Services industry.
Norah G Email Addresses
Norah G Phone Numbers
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