Nora Buckner
New Account Lead Specialist at Aflac | Columbus, Georgia, United States
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Nora Buckner is a seasoned professional with over 26 years of experience in new business development and customer relations, currently excelling in her role as New Account Lead Specialist at Aflac. In this pivotal position, Nora is responsible for overseeing the staffing and forecasting for both the New Account Setup (NAS) and Standard Industry Code Classification (SIC) teams, ensuring that operations run smoothly and efficiently. Her leadership extends to managing a dedicated team of 20 NAS/SIC personnel, where she fosters a collaborative environment that encourages professional growth and high performance.
Nora’s expertise in training is exemplified by her role as the Lead Trainer for new SIC/NAS leads and specialists. She is passionate about coaching and mentoring her team, equipping them with the skills necessary to excel in their roles. By leveraging her Six Sigma Green Belt and Yellow Belt certifications, Nora implements process improvements that enhance quality assurance and streamline operations, ultimately leading to superior customer service outcomes.
Her proficiency in Microsoft Excel and Customer Relationship Management (CRM) systems allows her to analyze data effectively, forecast trends, and make informed decisions that drive business success. Nora’s commitment to problem-solving and time management ensures that challenges are addressed proactively, maintaining a high level of service for Aflac’s clients. As she continues to expand her network and diversify her skill set, Nora remains dedicated to fostering a culture of excellence within her teams, contributing to Aflac’s mission of providing exceptional service and innovative solutions to its customers.
New Account Lead Specialist at Aflac in November 2016 to Present
Account Services Specialist III at Aflac in April 2002 to November 2016
Customer Service Specialist I & II & Field Support Specialist at Aflac in May 1995 to April 2002
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Troy University, Bachelor of Business Administration - BBA, July 2026
Meadows College of Business, Associate of Arts - AA, July 1998
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Management
Microsoft Excel
Microsoft Office
Microsoft Word
Forecasting
Customer Service
Communication
Leadership
Time Management
Six Sigma Green Belt
Yellow Belt
Problem Solving
Lean Six Sigma
Customer Relationship Management (CRM)
Data Entry
Quality Assurance
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Discover more about AflacWhat is Nora Buckner email address?
Email Nora Buckner at [email protected], [email protected] and [email protected]. This email is the most updated Nora Buckner's email found in 2026.
What is Nora Buckner phone number?
Nora Buckner phone number is 7065612401.
How to contact Nora Buckner?
To contact Nora Buckner send an email to [email protected], [email protected] or [email protected]. If you want to call Nora Buckner try calling on 7065612401. (updated on September 17, 2024)
What company does Nora Buckner work for?
Nora Buckner works for Aflac
What is Nora Buckner's role at Aflac?
Nora Buckner is New Account Lead Specialist
What industry does Nora Buckner work in?
Nora Buckner works in the Insurance industry.
Nora Buckner Email Addresses
Nora Buckner Phone Numbers
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