Noland Jacoby
Advanced Video Engineer at Charter Communications | Englewood, Colorado, United States
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Noland Jacoby serves as an Advanced Video Engineer at Charter Communications, where he plays a pivotal role in ensuring the seamless operation of broadcast and NextGen/OTT/TVE video devices across the company's extensive regional and national footprint. With a focus on providing 24x7 break/fix T3 support, Noland is dedicated to enhancing the customer experience through effective mitigation strategies, process improvement, and standardization. His expertise encompasses a wide array of technologies, including Cisco DCMs, Arris CAP/DM6400, BMRs, Imagine BNPs, APEX1k-3k, Telurio Packagers, Envivio Halo, and MediaKind AVP1k-4k, enabling him to manage and troubleshoot complex video delivery systems with precision.
Noland's role requires not only technical acumen but also strong analytical skills and problem-solving abilities. He is adept at establishing processes that streamline operations and improve service delivery, ensuring that any disruptions are addressed swiftly and efficiently. His commitment to personal development and emotional intelligence allows him to navigate high-pressure situations while maintaining a customer-centric approach. By leveraging his skills in network security and technical analysis, Noland contributes significantly to the reliability and security of Charter's video services, ultimately fostering a more robust viewing experience for customers. Through his dedication to excellence and continuous improvement, Noland Jacoby exemplifies the values of innovation and service that drive Charter Communications forward in the competitive telecommunications landscape.
Advanced Video Engineer at Charter Communications in March 2020 to Present
Video Operations Technician 3 at Comcast Technology Solutions in September 2017 to March 2020
Video Operations Technician 2 at Comcast Technology Solutions in July 2016 to September 2017
Master Control at Comcast Spotlight in July 2012 to July 2016
Traffic Coordinator at Comcast Spotlight in October 2011 to July 2012
Technician 2 National Network Surveillance - Customer Security Assurance at Comcast in March 2011 to October 2011
HFC Tech 2 XOC at Comcast in May 2010 to March 2011
Advanced Technical Support 2 - Day of Job/Customer Escalations at Comcast in August 2008 to May 2010
Customer Service Representative 3 at Comcast in January 2007 to August 2008
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Regis University, Master of Business Administration - MBA, September 2026
Metropolitan State University of Denver, Bachelor of Science - BS, September 2026
University of Colorado Boulder, Bachelor of Arts - BA, September 2026
Front Range Community College, Associate of Arts - AA, September 2026
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Establishing Processes
Product Operations
Problem Solving
Analytical Skills
Critical Thinking
Personal Development
Emotional Intelligence
Technical Analysis
Troubleshooting
Scheduling
Network Security
Customer Service
Communication
Easily Adaptable
Collaborative Leadership
Time Management
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Discover more about Charter CommunicationsWhat is Noland Jacoby email address?
Email Noland Jacoby at [email protected] and [email protected]. This email is the most updated Noland Jacoby's email found in 2026.
How to contact Noland Jacoby?
To contact Noland Jacoby send an email to [email protected] or [email protected]. (updated on September 02, 2024)
What company does Noland Jacoby work for?
Noland Jacoby works for Charter Communications
What is Noland Jacoby's role at Charter Communications?
Noland Jacoby is Advanced Video Engineer
What is Noland Jacoby's Phone Number?
Noland Jacoby's phone (303) ***-*297
What industry does Noland Jacoby work in?
Noland Jacoby works in the Telecommunications industry.
Noland Jacoby Email Addresses
Noland Jacoby Phone Numbers
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