Noa Udler
Senior Technical Support Specialist at Iterable | Tampa, Florida, United States
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Noa Udler is a dedicated Technical Support Specialist at Iterable, where she leverages her expertise in front-end development and technical troubleshooting to enhance customer experiences. With three years of experience in the tech industry, Noa has honed her ability to communicate complex technical concepts clearly and effectively. Her role involves guiding customers through advanced topics, particularly in areas such as email deliverability, where she provides insightful troubleshooting information and innovative workarounds.
At Iterable, Noa utilizes Zendesk to manage customer interactions, consistently exceeding service level agreements (SLAs) while addressing inquiries through chat and email tickets. Her proficiency in tools like Kibana and Kubernetes allows her to investigate API and webhook behaviors, ensuring that clients receive timely and accurate solutions. Noa's expertise extends to mobile troubleshooting, where she adeptly resolves issues stemming from SDK installations and SMS message or push notification challenges.
In addition to her technical skills, which include Ruby on Rails, AWS, and SQL, Noa is passionate about user experience (UX) and user interface design. This combination of technical acumen and a customer-centric approach enables her to not only resolve issues but also enhance the overall user experience for Iterable's clients. As she continues to grow in her role, Noa remains committed to providing exceptional support and fostering a deeper understanding of Iterable's products among its user base.
Senior Technical Support Specialist at Iterable in November 2024 to Present
Technical Support Specialist at Iterable in January 2023 to November 2024
Associate Software Developer at Infosys in April 2022 to February 2023
Software Engineering Student at Flatiron School in November 2021 to February 2022
Health Information Specialist/ Program Assistant at Seneca Family of Agencies in March 2020 to July 2021
Behavior Specialist at Center for Social Dynamics in September 2019 to November 2019
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Flatiron School, September 2026
UCLA, Bachelor of Arts - BA, September 2026
Diablo Valley College, Associate's degree, September 2026
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Datadog
Customer Service
Zendesk Customer Service Software
Ruby on Rails
Bootstrap (Framework)
Kibana
Application Programming Interfaces (API)
Kubernetes
Cascading Style Sheets (CSS)
Figma (Software)
AWS CloudFormation
Amazon Web Services (AWS)
Git
User Experience (UX)
User Interface Design
JavaScript
React.js
Java
SQL
Spring Boot
Spring Cloud
Hibernate
SPSS
Applied Behavior Analysis
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Discover more about IterableWhat is Noa Udler email address?
Email Noa Udler at [email protected] and [email protected]. This email is the most updated Noa Udler's email found in 2026.
How to contact Noa Udler?
To contact Noa Udler send an email to [email protected] or [email protected]. (updated on September 02, 2024)
What company does Noa Udler work for?
Noa Udler works for Iterable
What is Noa Udler's role at Iterable?
Noa Udler is Senior Technical Support Specialist
What is Noa Udler's Phone Number?
Noa Udler's phone (305) ***-*118
What industry does Noa Udler work in?
Noa Udler works in the Computer Software industry.
Noa Udler Email Addresses
Noa Udler Phone Numbers
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