Nirav Surani
Director at Journey 2 Canada - NSKB Immigration Services | Greater Vancouver Metropolitan Area
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Nirav Surani currently serves as the Director at Journey 2 Canada - NSKB Immigration Services, where he leverages his extensive expertise in Canadian immigration consulting and customer success management to drive strategic growth and operational excellence. In this leadership role, Nirav oversees a diverse portfolio of immigration services, focusing on delivering personalized, efficient solutions to clients seeking pathways to Canada. His deep understanding of talent planning and emerging trends in the immigration landscape enables him to develop innovative strategies that align with clients’ long-term goals and industry shifts.
At Journey 2 Canada, Nirav spearheads key projects aimed at streamlining the client onboarding process, establishing clear customer journey milestones, and automating playbooks to enhance operational efficiency. His proficiency in SaaS platforms and software-driven workflows allows the team to deliver seamless, scalable services while maintaining high levels of user adoption and satisfaction. Nirav’s expertise in business relationship management and critical thinking ensures that client needs are proactively addressed, fostering trust and long-term partnerships.
With a background rooted in coaching, team leadership, and workforce management, Nirav is committed to cultivating a high-performance environment that emphasizes continuous improvement and innovation. His strategic approach combines industry insights with practical management skills, positioning Journey 2 Canada as a trusted leader in Canadian immigration consulting. Through his efforts, the organization is well-equipped to navigate the complexities of immigration policies, deliver exceptional client experiences, and stay ahead of emerging trends in the global talent mobility landscape.
Director at Journey 2 Canada - NSKB Immigration Services in August 2021 to Present
Board Member (Lead - Career Readiness Portfolio) at The Ismaili Canada in July 2024 to Present
Enterprise Customer Success Manager at Tipalti in March 2024 to Present
Program Manager at BC Hydro in May 2023 to July 2023
Customer Success Manager at Momentum.io in March 2022 to May 2023
Founder/Customer Success Manager at Marqet Solutions in January 2021 to March 2022
Customer Service Team Lead at Shopify in January 2020 to February 2021
Enterprise Support Specialist at Shopify in May 2019 to January 2020
Account Manager at Rogers Communications in June 2017 to March 2019
General Manager at KFC Canada (Yum! Brands Subsidiary) in March 2016 to November 2018
Financial Services Representative at SDI Marktg in March 2014 to May 2016
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Canadian Society of Immigration Consultants, Postgraduate Degree, October 2026
Fraser International College, Associate's degree, October 2026
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Leadership
Team Building
Life Coaching
Volunteer Management
Voluntary Sector
Event Management
Microsoft Power BI
Contingent Workforce
Visualization
Talent Planning
Statistical Data Analysis
Presentations
Emerging Trends
Data Visualization
Data Science
Mentoring
Customer Success
Organization Skills
Project Management
Relationship Building
Sociability
Proactive Monitoring
Resiliency
Analytical Skills
Net Promoter Score
Business Relationship Management
Time Management
Coaching & Mentoring
Critical Thinking
Strategic Communications
Customer Retention
Communication
Customer Service
Team Management
Credit Cards
Lead Generation
E-Commerce
Sales
Sales Prospecting
Business-to-Business (B2B)
Customer Relationship Management (CRM)
Salesforce.com
Software as a Service (SaaS)
New Business Development
Process Improvement
Customer Support
Coaching
Team Leadership
Technical Support
Workforce Management
Business Coaching
Management
Shopify
Business Development
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What is Nirav Surani email address?
Email Nirav Surani at [email protected] and [email protected]. This email is the most updated Nirav Surani's email found in 2026.
What is Nirav Surani phone number?
Nirav Surani phone number is 7788594786.
How to contact Nirav Surani?
To contact Nirav Surani send an email to [email protected] or [email protected]. If you want to call Nirav Surani try calling on 7788594786. (updated on June 04, 2025)
What company does Nirav Surani work for?
Nirav Surani works for Journey 2 Canada - NSKB Immigration Services
What is Nirav Surani's role at Journey 2 Canada - NSKB Immigration Services?
Nirav Surani is Director
What industry does Nirav Surani work in?
Nirav Surani works in the Computer Software industry.
Nirav Surani Email Addresses
Nirav Surani Phone Numbers
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