Nicolette Bernal
Inside Sales Manager at Viking Cruises | Los Angeles Metropolitan Area
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Nicolette Bernal serves as the Inside Sales Manager at Viking Cruises, where she leverages over 12 years of extensive experience in trade, travel, and sales to drive exceptional results. In her current role, Nicolette plays a pivotal part in supporting the Directors of Business Development across North America, ensuring seamless communication and collaboration with travel agent partners. Her expertise in account planning and business development has been instrumental in enhancing customer satisfaction and fostering long-term relationships within the leisure travel sector.
One of her key projects involves the management and execution of Cruise Night events, where she not only oversees logistics but also tracks return on investment (ROI) and conducts compelling presentations to engage travel agents. This initiative has proven vital in promoting Viking Cruises' offerings and generating significant interest among potential clients. Nicolette’s ability to monitor shared department email inboxes allows her to address inquiries and resolve issues promptly, showcasing her commitment to exceptional customer service and complaint management.
Her passion for developing high-performing teams is evident in her approach to leadership, where she inspires her colleagues to exceed established targets and performance expectations. Nicolette’s strategic mindset, combined with her proficiency in utilizing social media for business travel promotion, positions her as a key player in driving revenue growth for Viking Cruises. With a results-oriented focus, she continues to contribute to the company’s success by implementing innovative strategies that resonate with both travel agents and consumers alike.
Inside Sales Manager at Viking Cruises in August 2021 to Present
Lead Customer Service Specialist at Viking Cruises in June 2019 to August 2021
Reservations Specialist at Viking Cruises in October 2017 to June 2019
Account Manager at Time Warner Cable in May 2015 to October 2017
Commercial Sales Representative at AutoZone in May 2014 to January 2016
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Peirce College
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Sales & Marketing
Sales Management
Analytical Skills
Relationship Building
Presentation Skills
Sales Processes
Account Planning
Business Development
Training
Social Media
Team Building
Sales
Travel & Tourism
Tourism Management
Customer Satisfaction
Consumer Services
Customer Service
Management
Coaching
Leadership
Business Travel
Complaint Management
Strategy
Leisure Travel
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Discover more about Viking CruisesWhat is Nicolette Bernal email address?
Email Nicolette Bernal at [email protected]. This email is the most updated Nicolette Bernal's email found in 2026.
How to contact Nicolette Bernal?
To contact Nicolette Bernal send an email to [email protected]. (updated on August 24, 2024)
What company does Nicolette Bernal work for?
Nicolette Bernal works for Viking Cruises
What is Nicolette Bernal's role at Viking Cruises?
Nicolette Bernal is Inside Sales Manager
What is Nicolette Bernal's Phone Number?
Nicolette Bernal's phone (**) *** *** 345
What industry does Nicolette Bernal work in?
Nicolette Bernal works in the Leisure, Travel & Tourism industry.
Nicolette Bernal Email Addresses
Nicolette Bernal Phone Numbers
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