Nicolas Inangelo
ServiceNow Architect at OU Health | Greater Boston
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Nicolas Inangelo currently serves as a ServiceNow Architect at OU Health, where he leverages his extensive expertise in IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM) to enhance the organization’s operational efficiency and service delivery. With a robust background in system integrations and custom application development, Nicolas plays a pivotal role in architecting and supporting the ServiceNow platform, ensuring seamless functionality across various systems. His proficiency in configuring and maintaining integrations with critical applications such as Active Directory, Workday, Cisco DNA, and vRealize underscores his commitment to creating a cohesive IT ecosystem that drives productivity and innovation.
One of Nicolas's key projects at OU Health involved the successful implementation of Strategic Portfolio Management (SPM), where he focused on optimizing the management of ideas, demand, projects, and portfolios. This initiative not only streamlined workflows but also introduced new workspaces that enhanced user experience and collaboration among teams. His ability to develop custom applications tailored to the unique needs of OU Health further demonstrates his dedication to scalability and continuous process improvement.
As a certified ITIL Practitioner, Nicolas embodies a professional, flexible, and creative approach to problem-solving, consistently seeking out opportunities for enhancement within the IT landscape. His expertise in ServiceNow, combined with a strong foundation in systems integration and application development, positions him as a vital asset to OU Health, driving forward the organization's mission to deliver exceptional healthcare services through innovative technology solutions.
ServiceNow Architect at OU Health in November 2022 to Present
ServiceNow Principal Architect at Executive Office of Technology Services and Security in May 2020 to March 2023
Servicenow Manager/Architect at UMass Memorial Health Care in May 2020 to February 2021
Senior Director of IT Service Management at Executive Office of Technology Services and Security in January 2017 to May 2020
Change Manager at BJ's Wholesale Club in November 2014 to January 2017
Service Level Manager at BJ's Wholesale Club in April 2013 to November 2014
IT Service Management at Philips Lifeline in September 2012 to April 2013
Team Lead - Change, Release & Problem Management at FM Global in December 2005 to September 2012
Owner/Developer at Afterimage Web Design in December 2005 to January 2012
Crystal Reports & Application Developer at Workscape in January 2005 to January 2005
Service Desk, Problem & Change Management at Staples in January 2000 to January 2005
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Quinsigamond College, August 1994 to August 1997
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ITIL
IT Service Management
Problem Management
Process Improvement
Service Desk
VMware
SharePoint
Change Management
IIS
Access
Microsoft Exchange
ITIL Certified
Microsoft SQL Server
Visual Studio
.NET
ASP
ITIL v2 Foundation Certified
ITIL Practitioner IPSR Certification - Incident, Service Desk, Problem Managemen
ITIL Practitioner IPRC Certification - Change, Release and Configuration Managem
Pink Elephant annual ITSM Conference alumni
ITIL Process
ITIL Implementation
ITIL Process Implementation
Remedy Software
FrontRange
VMWare Service Manager
FrontRange HEAT
SQL Server Management Studio
Microsoft Expression
Photoshop
ASP.NET
HTML
XML
PL/SQL
CSS
jQuery
Prototype
Flash
Cognos ReportNet
Cognos
Event Studio
Brio Reports
Brio Query
Brio Explorer
FrontPage
Business Analysis
Scrum
Waterfall
Project Management
Service Level Agreements
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Discover more about OU HealthWhat is Nicolas Inangelo email address?
Email Nicolas Inangelo at [email protected], [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Nicolas Inangelo's email found in 2026.
What is Nicolas Inangelo phone number?
Nicolas Inangelo phone number is (508) 757-8700, +15087574946 and 5089875037.
How to contact Nicolas Inangelo?
To contact Nicolas Inangelo send an email to [email protected], [email protected], [email protected], [email protected] or [email protected]. If you want to call Nicolas Inangelo try calling on (508) 757-8700, +15087574946 and 5089875037. (updated on January 03, 2025)
What company does Nicolas Inangelo work for?
Nicolas Inangelo works for OU Health
What is Nicolas Inangelo's role at OU Health?
Nicolas Inangelo is ServiceNow Architect
What industry does Nicolas Inangelo work in?
Nicolas Inangelo works in the Hospital & Health Care industry.
Nicolas Inangelo Email Addresses
Nicolas Inangelo Phone Numbers
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