Niclas Cedermalm, Principal Platform Architect at Zendesk

Niclas Cedermalm

Principal Platform Architect at Zendesk | Ronneby kommun, Blekinge County, Sweden

Profile last verified June 2026
Information Technology & Services Verified Profile Ronneby kommun, Blekinge County, Sweden Blekinge Institute of Technology
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Personal Email

***@cedermalm.se

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Phone Number

(**) *** *** 265

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Niclas Cedermalm Socials
Niclas Cedermalm Work Experience

Principal Platform Architect at Zendesk in July 2025 - Present

Technical Account Manager at Zendesk in September 2024 - September 2025

Platform Architect at Zendesk in March 2022 - September 2024

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Product Manager at RWS Group in January 2019 - March 2022

Solution Architect at SDL plc in August 2013 - March 2022

Senior Consultant at Softhouse Consulting Baltic AB in June 2003 - July 2013

Developer/SW Architect at Wireless Maingate AB in September 1999 - June 2003

SW Architect/System Manager/Project Manager/Developer at Ericsson Software Technology AB in July 1992 - August 1999

Niclas Cedermalm Education

Blekinge Institute of Technology, University Diploma, July 1990 to July 1992

Niclas Cedermalm Skills
TAM Java JBoss Application Server Java Enterprise Edition JSP Eclipse Telecommunications Spring Agile Methodologies Linux Integration Scrum Software Development JSF J2EE Application Development SDL Tridion JUnit Test Driven Development Maven Agile Project Management Software Design Tomcat SOA UML Continuous Integration Subversion Ant Spring Framework
About Niclas Cedermalm’s Current Company
Zendesk

Zendesk powers exceptional service for every person on the planet. As a leader in AI-powered service, we offer the Zendesk Resolution Platform, designed to redefine customer experience with advanced tools that integrate AI Agents, a comprehensive knowledge graph, actions and integrations, governance and control, measurement and insights, and human expertise. Our purpose-built platform enhances service by combining automation and human insight for seamless interactions. Easy to use, easy to scale, and easy to get value from, Zendesk helps companies strengthen relationships, improve efficiency, and grow. Learn more: http://zdsk.co/46mVi8h

Discover more about Zendesk
Niclas Cedermalm’s Colleagues
Carolline Pinheiro

Carolline Pinheiro

Portugal

UX Researcher | UI Designer | Product Designer

Product Designer at Zendesk
(May 2024 – Present)

Kristian Greve

Kristian Greve

Spain

🌟 Workforce Engagement Management | Customer Service Optimization 🌟 Former CS professional, specialist for FR and DACH.

Customer Service Representative at foodora
(May 2026 – May 2026)

Giuseppe Cariello

Giuseppe Cariello

London, England, United Kingdom

Global Design Lead - Workplace, Events and Experiences

Global Design Lead - Workplace (acting Design Director), Events and Experiences at Zendesk
(March 2024 – Present)

Daniel Sanchez

Daniel Sanchez

Copenhagen, Capital Region of Denmark, Denmark

Senior Software Engineer [Ruby, JS]

Senior Software Engineer at Zendesk
(May 2025 – Present)

Sam Grapes

Sam Grapes

Oakington, England, United Kingdom

International Manager, Systemic Coaching Practitioner, Time-To-Think Group Facilitator, ICF ACC, Yoga Coach and soon-to-be Entrepreneur :-)

Manager, Technical Account Managers at Zendesk
(June 2021 – Present)

Mikel Imaz

Mikel Imaz

Madrid, Community of Madrid, Spain

Commercial Account Executive en @Zendesk

Commercial Account Executive at Zendesk
(July 2024 – Present)

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Frequently asked questions about Niclas Cedermalm

What is Niclas Cedermalm email address?

Email Niclas Cedermalm at [email protected] and [email protected]. This email is the most updated Niclas Cedermalm's email found in 2026.

How to contact Niclas Cedermalm?

To contact Niclas Cedermalm send an email to [email protected] or [email protected]. (updated on November 29, 2025)

What company does Niclas Cedermalm work for?

Niclas Cedermalm works for Zendesk.

What is Niclas Cedermalm's role at Zendesk?

Niclas Cedermalm is Principal Platform Architect

What industry does Niclas Cedermalm work in?

Niclas Cedermalm works in the Information Technology & Services industry.

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