Nial Murphy
Managing Director at Kaneos Consulting Limited | Cork Metropolitan Area
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Nial Murphy currently serves as the Managing Director at Kaneos Consulting Limited, where he leverages his extensive global experience to drive transformative change and operational excellence. In his leadership role, Nial oversees a diverse portfolio of strategic initiatives aimed at optimizing business processes, enhancing customer experience, and delivering measurable bottom-line impact. His expertise in project and programme management is instrumental in guiding complex change management projects that align with emergent business strategies, ensuring seamless execution and sustainable results.
At Kaneos Consulting, Nial is deeply involved in designing and implementing targeted operational frameworks that prioritize customer-centricity and end-user satisfaction. His focus on making it easier for customers to engage with services and for organizations to meet customer requirements has led to innovative solutions in contact center optimization, service delivery, and outsourced solutions. Nial’s approach emphasizes the importance of balancing project deliverables and implementation timelines with a continuous focus on customer experience, ensuring that strategic initiatives translate into tangible business value.
With a strong background in team management, credit analysis, mortgage underwriting, and human resources, Nial applies a holistic perspective to his leadership. He champions strategies that foster collaboration, agility, and operational efficiency, positioning Kaneos Consulting as a trusted partner for organizations seeking sustainable growth through targeted change management and process improvement. His industry-specific expertise and commitment to excellence make him a key driver of Kaneos Consulting’s success in delivering innovative, customer-focused solutions across diverse sectors.
Managing Director at Kaneos Consulting Limited in November 2019 to Present
Program Manager at Nial Murphy in June 2019 to November 2019
General Manager at Abtran in February 2018 to August 2018
Programme Director at Abtran in May 2016 to January 2018
General Manager at StorageCraft Technology Corp. in July 2015 to March 2016
Head of Solutions at Abtran in December 2013 to July 2015
Solutions Consultant at Abtran in June 2011 to December 2013
Service Delivery Manager at Abtran in November 2008 to June 2011
Head of Mortgages at Rossbank Limited in November 2006 to July 2008
Senior Manager at IIB Homeloans Ltd in January 2003 to October 2006
Commercial Manager at Ulster Bank in May 2002 to December 2002
Head of Residential Investment Properties at IIB Homeloans Limited in May 1995 to May 2002
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University College Cork, MA, September 1988 to September 1994
University College Cork, Diploma in Applied Economics, September 1992 to September 1993
University College Cork, Bachelor's degree, September 1988 to September 1991
Institute of Bankers, APA - Private Medical Insurance and Associated Insurances MCC, September 2026
Institute of Bankers, APA - Personal General Insurance MCC, September 2026
Institute of Bankers, QFA - (With General Insurance), September 2026
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Team Management
Outsourcing
Business Process Improvement
CRM
Operations Management
Financial Services
Change Management
BPO
Project Management
Account Management
New Business Development
Business Analysis
Call Centers
Performance Management
Customer Experience
Project Delivery
Credit Analysis
Sales Management
Contact Centers
Customer Relationship Management (CRM)
Program Management
Business Development
Human Resources
Strategy
Service Delivery
Commercial Mortgages
Residential Mortgages
Sla
Sales
Business Strategy
Consulting
Finance
Mortgage Underwriting
Microsoft Office
Microsoft Excel
Microsoft Word
MS Project
Management
Team Leadership
Stakeholder Management
Customer Service
Leadership
Outsourcing Management
New Business Set-up
Outsourced Solutions
Sales Finance
Setting up new businesses
Personal Finance
Process Improvement
Microsoft Outlook
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What is Nial Murphy email address?
Email Nial Murphy at [email protected]. This email is the most updated Nial Murphy's email found in 2026.
What is Nial Murphy phone number?
Nial Murphy phone number is +353871264749.
How to contact Nial Murphy?
To contact Nial Murphy send an email to [email protected]. If you want to call Nial Murphy try calling on +353871264749. (updated on June 16, 2025)
What company does Nial Murphy work for?
Nial Murphy works for Kaneos Consulting Limited
What is Nial Murphy's role at Kaneos Consulting Limited?
Nial Murphy is Managing Director
What industry does Nial Murphy work in?
Nial Murphy works in the Management Consulting industry.
Nial Murphy Email Addresses
Nial Murphy Phone Numbers
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