Natasha Hearn
Project Specialist at Freedom Forever | Iowa Park, Texas, United States
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Natasha Hearn currently excels as a Project Specialist at Freedom Forever, where she leverages her extensive expertise in customer satisfaction, project management, and technical support to drive operational excellence. In her role, Natasha serves as a critical liaison between external Sales Representatives and the internal project execution teams, ensuring that complex project needs are addressed with precision and efficiency. Her deep understanding of design revision processes, Scope of Work adjustments, and pricing negotiations enables her to facilitate seamless project workflows, minimizing delays and optimizing resource allocation.
A key aspect of Natasha’s role involves collaborating closely with the Sales Concierge Team to streamline communication and support, ensuring that customer expectations are met and exceeded at every stage of the project lifecycle. Her analytical skills and proficiency in Business Intelligence (BI) tools and data analytics empower her to monitor and optimize KPIs related to customer satisfaction, project timelines, and cost management. By leveraging her support management expertise, Natasha effectively resolves escalations, enhances customer support operations, and maintains high service standards.
Her passion for innovative solutions is evident in her approach to leveraging data-driven insights and technical support strategies to improve operational efficiency. Natasha’s ability to analyze complex data sets using programming languages like R further enhances her capacity to identify trends, forecast project outcomes, and implement process improvements. Overall, her combination of technical acumen, customer-centric mindset, and project management skills positions her as a vital contributor to Freedom Forever’s mission of delivering high-quality solar energy solutions with exceptional customer service.
Project Specialist at Freedom Forever in April 2025 to Present
CX Resolutions Escalation Expert at Sunrun in June 2023 to July 2024
Service Transfer Agreement Case Manager at Sunrun in April 2022 to June 2023
Disaster Recovery Specialist at U.S. Small Business Administration in September 2020 to April 2022
Texas Works Advisor I at Texas Health and Human Services in July 2019 to March 2020
Account Operations Manager at The Results Companies in January 2018 to December 2018
Operations Supervisor at The Results Companies in October 2016 to January 2018
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Southern New Hampshire University, Bachelor of Science - BS, November 2026
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Escalation Resolution
Support Management
Customer Service Operations
Commercial Operation
Sales
Customer Satisfaction
Project Management
Data Collection
Contact Centers
Supervisory Skills
Technical Support
Business-to-Business (B2B)
Business Development
Customer Support
Critical Thinking
Problem Solving
Microsoft Office
Analytical Skills
Microsoft Word
Customer Experience
Customer Service Management
Negotiation
Team Management
Customer Service
Account Management
Operations Management
Data Entry
Business Intelligence (BI)
Data Analytics
Data Science
Microsoft Excel
Statistical Data Analysis
Predictive Analytics
Data Mining
Microsoft Power BI
Data Visualization
R (Programming Language)
Data Wrangling
Data Analysis
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Discover more about Freedom ForeverWhat is Natasha Hearn email address?
Email Natasha Hearn at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Natasha Hearn's email found in 2026.
What is Natasha Hearn phone number?
Natasha Hearn phone number is 9407819299.
How to contact Natasha Hearn?
To contact Natasha Hearn send an email to [email protected], [email protected], [email protected] or [email protected]. If you want to call Natasha Hearn try calling on 9407819299. (updated on May 06, 2025)
What company does Natasha Hearn work for?
Natasha Hearn works for Freedom Forever
What is Natasha Hearn's role at Freedom Forever?
Natasha Hearn is Project Specialist
What industry does Natasha Hearn work in?
Natasha Hearn works in the Renewables & Environment industry.
Natasha Hearn Email Addresses
Natasha Hearn Phone Numbers
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