Natalie Lackner

Natalie Lackner currently serves as a Compliance Auditor at Indiana University School of Dentistry, where she plays a vital role in ensuring the integrity and accuracy of dental documentation and coding practices. In this position, she meticulously reviews clinical records to verify that documentation supports the assigned CDT, CPT, and ICD-10 codes, aligning billing processes with industry standards and regulatory requirements. Her expertise in medical coding and billing, combined with her strong understanding of healthcare compliance, allows her to identify potential risk areas and recommend process improvements that enhance both accuracy and reimbursement efficiency.

A key aspect of her role involves collaborating with dental practitioners and administrative staff to facilitate ongoing education on documentation best practices and coding updates. Natalie’s attention to detail ensures that the organization maintains compliance with external regulations such as HIPAA and internal policies, reducing the risk of audit findings or reimbursement denials. She also contributes to the development of internal audits and quality assurance initiatives, leveraging her skills in data analysis and documentation review to support the organization’s commitment to transparency and accountability.

With her background in healthcare services, management, and leadership, Natalie is adept at navigating complex regulatory environments while fostering a culture of continuous improvement. Her proficiency in tools like Microsoft Word and Outlook, along with her experience in contact centers and customer service, enhances her ability to communicate effectively across departments. Overall, her role as a Compliance Auditor at Indiana University School of Dentistry underscores her dedication to maintaining high standards of coding accuracy, compliance, and operational excellence within the healthcare industry.