Natalie Hedderson
Technical Product Owner at TELUS | Whitby, Ontario, Canada
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Natalie Hedderson is a seasoned Business Analyst at TELUS, bringing over 15 years of extensive experience in the telecommunications industry. In her current role, Natalie serves as a vital liaison among clients, product managers, and business stakeholders, ensuring that the intricate needs of the business are effectively translated into actionable requirements. Her expertise in eliciting, analyzing, documenting, and validating requirements has been instrumental in the successful development and implementation of new products and feature sets, as well as the optimization of existing business processes and information systems.
At TELUS, Natalie is actively involved in planning and executing backlog items, overseeing User Stories as they transition to the Solution Support team, and conducting comprehensive business analyses that outline problems, opportunities, and solutions for new projects. Her adeptness in variance analysis and pricing strategies has contributed significantly to the company's ability to remain competitive in a rapidly evolving market.
Natalie's proficiency in requirements gathering and business process improvement is complemented by her strong skills in user acceptance testing and project management. She is known for her ability to facilitate requirements workshops that drive customer satisfaction and enhance customer relationship management (CRM) initiatives. By leveraging her deep understanding of the full Software Development Life Cycle (SDLC), Natalie not only ensures that projects are delivered on time and within scope but also fosters a culture of productivity improvement across teams. Her commitment to excellence and her strategic approach to business analysis make her an invaluable asset to TELUS and a trusted partner in driving innovation and growth.
Technical Product Owner at TELUS in January 2023 to Present
Senior Business Analyst at TELUS in May 2021 to January 2023
Snr Business Analyst at TELUS in October 2019 to May 2021
Snr Business Analyst at Allstream in April 2007 to May 2015
Account Manager/ Business Analyst at InQuent Technologies in January 2000 to January 2007
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York University, Bachelor of Arts - BA, November 2026
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Artificial Intelligence (AI)
Software Development Life Cycle (SDLC)
Requirements Gathering
Process Integration
Business Analysis
Business Process Re-engineering
Business Process Improvement
Non-Functional Requirements
Business Process
Elicitation
Integration
System Requirements
Software Development
Business Requirements
Microsoft Office
User Stories
Functional Specifications
Functional Requirements
Business Process Mapping
Requirements Management
Requirements Analysis
User Acceptance Testing
Process Optimization
Requirements Workshops
Business Case
Business Process Design
User Requirements
Requirements Traceability
Requirement Specifications
Visio
Customer Service
Customer Relationship Management (CRM)
Customer Experience
Customer Satisfaction
Facilitation
Leadership
Cross-functional Team Leadership
Written Communication
Account Management
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Project
Microsoft Outlook
team
Teamwork
Project Management
Project Leadership
Productivity Improvement
Agile Project Management
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Discover more about TELUSWhat is Natalie Hedderson email address?
Email Natalie Hedderson at [email protected], [email protected] and [email protected]. This email is the most updated Natalie Hedderson's email found in 2026.
How to contact Natalie Hedderson?
To contact Natalie Hedderson send an email to [email protected], [email protected] or [email protected]. (updated on September 29, 2024)
What company does Natalie Hedderson work for?
Natalie Hedderson works for TELUS
What is Natalie Hedderson's role at TELUS?
Natalie Hedderson is Technical Product Owner
What is Natalie Hedderson's Phone Number?
Natalie Hedderson's phone +44 ** **** *149
What industry does Natalie Hedderson work in?
Natalie Hedderson works in the Telecommunications industry.
Natalie Hedderson Email Addresses
Natalie Hedderson Phone Numbers
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