Natalie C
Chief Founding Member at Chief | San Francisco, California, United States
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As a Chief Founding Member, Natalie C. plays a pivotal role in shaping the future of women in leadership through her extensive expertise in Customer Success, Go-To-Market strategies, and Diversity, Equity, and Inclusion (DEI). With over 20 years of global experience, Natalie has a proven track record of building and transforming high-performing organizations across various sectors, including SaaS, CPaaS, telecommunications, marketing, IoT, and retail. Her commitment to fostering inclusive environments has been instrumental in driving sustainable business growth and enhancing customer experience.
At Chief, Natalie is dedicated to empowering senior women leaders by facilitating a unique platform for collaboration and idea exchange. She actively engages in key projects that focus on cross-pollination of ideas across industries, ensuring that women not only ascend to positions of power but also thrive in them. Her leadership in project management and business development has been crucial in creating initiatives that enhance customer acquisition and retention, while her skills in team leadership and cross-functional team building have helped cultivate a culture of innovation and accountability.
Natalie’s strategic vision and hands-on approach enable her to navigate complex business landscapes effectively, making her an invaluable asset to Chief and the broader community of women leaders. By leveraging her deep understanding of customer success and business strategy, she is committed to driving meaningful change from the top down, ensuring that the voices of women in leadership are heard and amplified. Through her work, Natalie is not only shaping her own leadership journey but also paving the way for future generations of women leaders to excel.
Chief Founding Member at Chief in November 2020 to Present
Chief Customer Officer at Mediafly in October 2023 to Present
VP, Global Customer Success at Bitly in September 2021 to August 2023
Founding Fellow, On Deck Customer Success at On Deck in April 2021 to March 2023
Global Vice President, Enterprise Service Sales & Management (Customer Success) - API Group at Vonage in August 2018 to August 2021
Co-Chair - Vonage Diversity, Equity & Inclusion Board at Vonage in August 2020 to July 2021
Vonage Applause Recognition Panel Judge at Vonage in December 2018 to July 2021
Global Head of Enterprise Services (Customer Success, API Group) at Vonage in August 2018 to January 2020
Global Director, Customer Success at TokBox (now Vonage) in January 2018 to August 2018
Vice President US, Drayson Technologies, Inc at Drayson Technologies Ltd in July 2016 to January 2018
UK Country Director, Drayson Technologies at Drayson Technologies Ltd in May 2015 to July 2016
Global Group Account Director - Strategic Partnerships at Cherry London in March 2013 to September 2015
Sports Sponsorship / New Business Director at Threshold Sports Ltd in April 2012 to March 2013
Senior Account Director at The Marketing Store in October 2009 to April 2012
Head of Retail Channel Marketing at Vodafone in February 2011 to July 2011
Client Services Director at Vital Marketing Ltd in August 2002 to November 2009
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Diversity & Inclusion
Marketing Communications
Digital Marketing
Marketing Strategy
Sponsorship
Relationship Marketing
Digital Strategy
Integrated Marketing
New Business Development
Start-ups
Marketing
Project Management
Sports Marketing
Brand Management
Retail Marketing
Sports Sponsorship
Strategic Planning
Sales
Strategy
Account Management
Customer Success
Business Development
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Acquisition
Customer Engagement
Customer Loyalty
Strategic Consulting
API Management
SaaS
Software as a Service (SaaS)
Management
Strategic Partnerships
Executive Management
Team Management
Cross-functional Team Leadership
Leadership
Team Leadership
Team Building
Communication
Customer Service Management
CPaaS
Cross Channel Marketing
Partnership Marketing
Global Cross-Functional Team Leadership
Cross Functional Team Building
Team Mentoring
Business Strategy
Product Management
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Discover more about ChiefWhat is Natalie C email address?
Email Natalie C at [email protected] and [email protected]. This email is the most updated Natalie C's email found in 2026.
How to contact Natalie C?
To contact Natalie C send an email to [email protected] or [email protected]. (updated on July 27, 2022)
What company does Natalie C work for?
Natalie C works for Chief
What is Natalie C's role at Chief?
Natalie C is Chief Founding Member
What is Natalie C's Phone Number?
Natalie C's phone (213) ***-*292
What industry does Natalie C work in?
Natalie C works in the Wireless industry.
Natalie C Email Addresses
Natalie C Phone Numbers
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