Narayan Maitra
General Manager at PrideHospitalityGroup | Bronx, New York, United States
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Narayan Maitra is a seasoned executive currently serving as the General Manager at Pride Hospitality Group, a role he ascended to in November 2022 after demonstrating exceptional leadership as a Guest Relationship Manager. With over 15 years of experience in strategic transitions, corporate strategy, and business development, Narayan has a proven track record of driving operational excellence across multiple hospitality venues. He oversees a portfolio of seven hotels, where his primary focus is on delivering exceptional customer service and enhancing guest satisfaction.
In his current role, Narayan is responsible for implementing innovative strategies that elevate the guest experience. He proactively addresses customer queries and disputes, ensuring that complaints are resolved effectively and efficiently. His hands-on approach to team leadership fosters a culture of collaboration, where he shares insights and tips with his team to continuously improve service delivery. Narayan's expertise in Customer Relationship Management (CRM) systems, particularly Salesforce Service Cloud, enables him to analyze guest feedback and translate it into actionable plans that enhance operational performance.
Narayan’s ability to blend big-picture viewpoints with detailed execution has been instrumental in driving strategic initiatives that align with the company’s goals. His passion for problem-solving and commitment to customer service excellence not only enriches the guest experience but also contributes to the overall success of Pride Hospitality Group. As he continues to lead his team, Narayan remains dedicated to creating memorable experiences for every guest, reinforcing the organization's reputation as a leader in the hospitality industry.
General Manager at PrideHospitalityGroup in May 2020 to Present
Manager, Marketing Communications at Taylor Corporation in August 2022 to Present
Executive Assistant To Chief Executive Officer at At Last Sportswear, Inc. in January 2019 to November 2019
Senior Member Services Lead at Sears Holding in January 2017 to January 2019
Administrator and Training Coordinator at St. Xavier's Collegiate School, Kolkata in June 2011 to March 2017
Center Manager / Program Coordinator at Springboard Study Home in January 2009 to May 2011
Marketing Manager at Datasafe Software, in April 2004 to January 2009
Assistant Marketing Manager at Microdata Computer Services Pvt Ltd in April 2000 to March 2004
Teacher at high school level for the subjects English, Mathematics, Physics, Computer Science at Sunbeam English School in March 1999 to March 2000
Assistant Librarian at Sanford Brown College, in September 1997 to January 1999
Initially Trainee Supervisor promoted to Factory Manager in 2 years at Royco Tanners (P) Ltd. in April 1993 to July 1997
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Ranchi University, Master’s Degree, November 1992 to November 1994
Recruitment, Bachelor’s Degree, November 1988 to November 1991
Sanford Brown College, Saint Louis, MO, USA, Advanced Diploma, November 1997 to November 1999
St. James’ School, Calcutta, High School, November 1986 to November 1988
St. James’ School, Calcutta, Indian Certificate of School Examination [ICSE], November 1974 to November 1986
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Salesforce Service Cloud
Salesforce.com
Passionate about Work
Problem Solving
Process Improvement
Executive Calendar Management
Customer Relationship Management (CRM)
Communication
Training
Customer Service
Team Leadership
Research
Social Media
Object-Oriented Programming (OOP)
Mathematics Education
Statistics
Analytical Skills
Data Analysis
Data Entry
Microsoft Office
Microsoft Excel
Microsoft Word
PowerPoint
Adobe Photoshop
Microsoft Outlook
HTML
Management
Public Speaking
Leadership
Team Building
Career Counseling
Individual Counselling
Teaching
Coaching
Staff Development
English
Applied Mathematics
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What is Narayan Maitra email address?
Email Narayan Maitra at [email protected] and [email protected]. This email is the most updated Narayan Maitra's email found in 2026.
How to contact Narayan Maitra?
To contact Narayan Maitra send an email to [email protected] or [email protected]. (updated on August 25, 2024)
What company does Narayan Maitra work for?
Narayan Maitra works for PrideHospitalityGroup
What is Narayan Maitra's role at PrideHospitalityGroup?
Narayan Maitra is General Manager
What is Narayan Maitra's Phone Number?
Narayan Maitra's phone (212) ***-*410
What industry does Narayan Maitra work in?
Narayan Maitra works in the Hospitality industry.
Narayan Maitra Email Addresses
Narayan Maitra Phone Numbers
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