Nancy Saucedo
COS COE Manager at Comcast | Downers Grove, Illinois, United States
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COS COE Manager at Comcast in November 2021 to Present
Senior Manager of Customer Experience Strategy & Operations at Comcast in September 2022 to Present
Customer Experience Manager (Agent of the Future) at Comcast in April 2019 to November 2021
Nirvana Manager (Customer Experience) at Comcast in June 2016 to April 2019
Customer Service Manager at Comcast in August 2009 to June 2016
Interim Customer Care Director at Comcast in April 2011 to November 2011
Sales Supervisor at Comcast in October 2004 to September 2009
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Devry University, Bachelor of Business Administration (B.B.A.)
Ashford University, Master of Business Administration - MBA, January 2017 to January 2019
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Relationship Building
Strategic Thinking
Business Development
Key Performance Indicators
People Processes
Talent Strategy
Call Center Development
Customer Retention
Call Center
Employee Engagement
Customer Experience
Customer Satisfaction
Cross-functional Team Leadership
Process Improvement
Operations Management
Team Building
Leadership
Recruiting
Sales
Coaching
Broadband
Management
Call Centers
Sales Operations
Direct Sales
Telecommunications
Performance Management
Account Management
Teamwork
Sales Management
Quality Assurance
Training
Strategy
Workforce Management
Team Leadership
Strategic Planning
CRM
Team Management
Forecasting
Problem Solving
Employee Relations
Vendor Management
Broadband Access
Telephony
Project Management
Troubleshooting
Time Management
Strategic Partnerships
Contact Centers
Business Process Improvement
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Discover more about ComcastWhat company does Nancy Saucedo work for?
Nancy Saucedo works for Comcast
What is Nancy Saucedo's role at Comcast?
Nancy Saucedo is COS COE Manager
What is Nancy Saucedo's personal email address?
Nancy Saucedo's personal email address is na****[email protected]
What is Nancy Saucedo's business email address?
Nancy Saucedo's business email address is nancy.saucedo@***.***
What is Nancy Saucedo's Phone Number?
Nancy Saucedo's phone (217) ***-*127
What industry does Nancy Saucedo work in?
Nancy Saucedo works in the Telecommunications industry.
Nancy Saucedo Email Addresses
Nancy Saucedo Phone Numbers
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