Nancy Lehtiniemi
Senior Vice President Operations at Kaerus Group Risk Solutions Inc. | Calgary, Alberta, Canada
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Nancy Lehtiniemi, as Senior Vice President of Operations at Kaerus Group Risk Solutions Inc., plays a pivotal role in shaping the company's strategic operational framework. Her leadership is instrumental in driving the organization’s growth by scaling and optimizing core processes, ensuring they align seamlessly with Kaerus Group’s overarching enterprise priorities. Nancy’s expertise in risk management and compliance oversight is central to her approach, enabling her to develop robust operational strategies that mitigate risk while enhancing efficiency. She actively contributes to enterprise-level strategic decision-making as a key member of the Leadership Team, leveraging her deep understanding of industry standards and data analytics to inform critical initiatives.
In her current role, Nancy oversees vital shared operating functions, including business technology, policy administration, and customer service management. Her focus on procedural fairness and compliance ensures that Kaerus Group maintains high standards of operational integrity and regulatory adherence. Nancy’s proficiency in stakeholder engagement and strategic analysis allows her to foster strong cross-functional collaboration, driving continuous improvement and innovation within the organization. Her skills in project portfolio management and problem-solving support the successful execution of key projects, from technology integrations to process reengineering efforts.
Through her leadership, Nancy is committed to cultivating a high-performance operational environment that not only meets industry standards but also anticipates future market demands. Her strategic insights and operational expertise position Kaerus Group Risk Solutions Inc. as a resilient and forward-thinking leader in the risk management industry, dedicated to delivering exceptional value to clients and stakeholders alike.
Senior Vice President Operations at Kaerus Group Risk Solutions Inc. in July 2022 to Present
Vice President, Operations at Bow Valley Insurance Services Ltd in March 2018 to February 2022
Director, Customer Service / Commercial Insurance Manager at Godfrey-Morrow Insurance and Financial Services Ltd. (BrokerLink) in December 2016 to September 2017
Assistant Vice President, National Risk and Compliance at Jardine Lloyd Thompson Canada in January 2015 to December 2016
Assistant Vice President, Business Process Manager - Operations at Jardine Lloyd Thompson Canada in September 2013 to January 2015
Assistant Vice President, Project Leader - Operations at Jardine Lloyd Thompson Canada in January 2010 to September 2013
Change Management Team / Corporate Trainer at Jardine Lloyd Thompson Canada in January 2009 to January 2010
Account Representative at Jardine Lloyd Thompson Canada in January 2007 to June 2009
Account Manager at BrokerLink in November 2004 to January 2007
Insurance Agent at Alberta Motor Association in May 2004 to October 2004
Customer Service Representative at CNA Insurance in November 2002 to August 2003
Emergency Management; Police Victim Assistance, Office Services, BC Ministry of Families at Volunteer and Other Employment 1992 - 2014 in January 1992 to October 2000
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University of Calgary, October 2026
Project Management Institute, October 2026
Insurance Institute of Canada, October 2026
University of Calgary, October 2026
University of Calgary, October 2026
Insurance Brokers Association of Canada, October 2026
Insurance Brokers Association of Alberta, October 2026
University of Calgary, October 2026
Emergency Management Canada, October 1996 to October 2026
Various Institutions, Business Administration, October 2026
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Facilitation
Stakeholder Relations
Implementation Of Policies
Program Implementation
Compliance Reporting
Corporate Governance
Interpersonal Communication
Regulatory Communications
Organizational Culture
Strategic Analysis
Performance Motivation
Employee Management
Policies & Procedures
Skill Development
Relationship Development
Organizational Leadership
Stakeholder Engagement
Government Relations
Strategy
Business Acumen
Employee Relations
Customer Retention
Operational Planning
Business Process Design
Customer Service Management
Employee Training
Data Analysis
Microsoft Office
Strategic Insights
Product Strategies
Problem Solving
Industry standards
Data Analytics
SWOT analysis
Business Strategy
Business Planning
Business Process
Operations Management
Financial Analysis
Human Capital Management
Commercial Operation
Strategic Planning
Nonprofit Organizations
Conflict Resolution
Victim Services
Insurance
Property & Casualty Insurance
Change Management
Brokers
Risk Management
Leadership
Business Analysis
Commercial Insurance
Project Management
Team Leadership
Process Improvement
Software Documentation
Team Building
Analysis
Financial Risk
Enterprise Risk Management
Requirements Analysis
Project Portfolio Management
Business Process Improvement
CRM
Management
General Insurance
Customer Service
Working with Brokers
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What is Nancy Lehtiniemi email address?
Email Nancy Lehtiniemi at [email protected] and [email protected]. This email is the most updated Nancy Lehtiniemi's email found in 2026.
How to contact Nancy Lehtiniemi?
To contact Nancy Lehtiniemi send an email to [email protected] or [email protected]. (updated on March 15, 2025)
What company does Nancy Lehtiniemi work for?
Nancy Lehtiniemi works for Kaerus Group Risk Solutions Inc.
What is Nancy Lehtiniemi's role at Kaerus Group Risk Solutions Inc.?
Nancy Lehtiniemi is Senior Vice President Operations
What is Nancy Lehtiniemi's Phone Number?
Nancy Lehtiniemi's phone (416) ***-*339
What industry does Nancy Lehtiniemi work in?
Nancy Lehtiniemi works in the Insurance industry.
Nancy Lehtiniemi Email Addresses
Nancy Lehtiniemi Phone Numbers
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