Nadia Zagar

Nadia Zagar currently serves as the Director of Business Development & Digitalisation at Volvo Trucks France, where she plays a pivotal role in shaping the company's strategic growth and digital transformation initiatives. With a leadership style rooted in benevolence and active listening, Nadia fosters a collaborative environment that encourages innovation and agility. Her expertise spans across coordinating the sales and service activities for both new and used trucks, as well as overseeing Volvo Finance Services’ commercial operations. She leverages her deep understanding of automotive industry dynamics and business process improvement to identify opportunities within challenges, driving sustainable revenue streams and enhancing customer satisfaction.

A key focus for Nadia is the implementation of a robust business performance intelligence framework and Scorecard, which provides actionable insights to optimize operational efficiency and strategic decision-making. She is also instrumental in advancing CRM projects aimed at elevating customer experience and loyalty, ensuring Volvo Trucks remains a leader in customer-centric solutions. As a member of the VTF Management Board, Nadia contributes to high-level strategic discussions, emphasizing diversity, harmony, and boldness in corporate culture.

Her skills in data analysis, negotiation, and strategic orchestration, combined with her background as a musician, enable her to approach complex challenges with creativity and precision. Nadia’s commitment to continuous improvement and her ability to see opportunities in difficulties exemplify her leadership philosophy—success achieved with humility and a focus on fostering a diverse, innovative, and harmonious workplace. Through her visionary approach, Nadia Zagar is driving Volvo Trucks France toward a future of digital excellence and sustainable growth.