Mr Yaw
IT Service Desk & Executive Support at Renesas Electronics | WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Mr. Yaw currently excels in his role at Renesas Electronics as an IT Service Desk & Executive Support specialist, where he plays a pivotal role in maintaining and enhancing the company's IT infrastructure. His responsibilities encompass a broad spectrum of technical support functions, including managing Windows Enterprise solutions, supporting M365 applications such as Exchange, Teams, SharePoint, and Endpoint Management with Intune. His expertise extends to deploying and maintaining SCCM and MECM for efficient software distribution and system management, ensuring seamless updates and security compliance across the organization.
With a strong foundation in Active Directory integrated with Azure AD, Mr. Yaw effectively manages user accounts, access controls, and security policies, bolstering the company's cybersecurity posture. His hands-on experience with end-user hardware support, network management, and virtual desktop systems (VDI) ensures that employees have reliable and secure access to critical resources. Additionally, he is proficient in server backup and recovery procedures, safeguarding vital data against potential disruptions.
Mr. Yaw's technical skill set includes working with tools such as BMC Remedy Ticketing System and ServiceNow for efficient incident management, as well as security solutions like RSA SecurID and McAfee. His familiarity with Cisco VPN, Avaya IP Telephony, and Citrix virtualization further demonstrates his comprehensive understanding of enterprise IT operations. Known for his strong work ethic and rapid learning ability, Mr. Yaw continually updates his knowledge of emerging technologies, positioning himself as a valuable asset in IT infrastructure operations and technical support roles at Level 2 or Level 3. His dedication to delivering prompt, effective solutions underscores his commitment to supporting Renesas Electronics' technological excellence.
IT Service Desk & Executive Support at Renesas Electronics in June 2021 to Present
Technical Engineer at Concentrix in May 2020 to May 2021
Information Technology Service Desk at NEC Asia Pacific Pte Ltd in June 2018 to April 2020
IT helpdesk at Diebold Nixdorf in January 2016 to April 2018
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Asia Pacific University of Technology and Innovation (APU / APIIT), Diploma, October 2026
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Active Directory
Bitlocker
Office 365
McAfee
BMC Remedy Ticketing System
Oracle E-Business Suite
ServiceNow
RSA SecurID
Junos
Lync
Cisco VPN
Avaya IP Telephony
TeamViewer
System Center Configuration Manager (SCCM)
Citrix
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Discover more about Renesas ElectronicsWhat is Mr Yaw email address?
Email Mr Yaw at [email protected] and [email protected]. This email is the most updated Mr Yaw's email found in 2026.
How to contact Mr Yaw?
To contact Mr Yaw send an email to [email protected] or [email protected]. (updated on March 01, 2025)
What company does Mr Yaw work for?
Mr Yaw works for Renesas Electronics
What is Mr Yaw's role at Renesas Electronics?
Mr Yaw is IT Service Desk & Executive Support
What is Mr Yaw's Phone Number?
Mr Yaw's phone (**) *** *** 342
What industry does Mr Yaw work in?
Mr Yaw works in the Information Technology & Services industry.
Mr Yaw Email Addresses
Mr Yaw Phone Numbers
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