Monica Shimer

Q: What is Monica Shimer email address?

Email Monica Shimer at mshimer@sbcglobal.net and monica.shimer@navient.com. This email is the most updated Monica Shimer's email found in 2026.

Q: How to contact Monica Shimer?

To contact Monica Shimer send an email to mshimer@sbcglobal.net or monica.shimer@navient.com. (updated on September 07, 2024)

Customer Setup Analyst at Navient | Greater Indianapolis

About Monica Shimer

Monica Shimer is a results-oriented professional currently excelling in her role as a Customer Setup Analyst at Navient, where she plays a pivotal role in managing customer profiles for an extensive network of over 300 lenders, 20 guarantors, and more than 50,000 educational institutions, including prestigious universities like Harvard and local private preschools. Her expertise in quality assurance and process improvement is instrumental in ensuring that customer data is meticulously set up and maintained across multiple systems platforms, thereby enhancing operational efficiency and accuracy.

Monica's commitment to detail orientation and accountability is evident in her approach to project management, where she consistently adheres to compliance policies while delivering thorough and timely results. She has successfully led key projects that focus on optimizing data entry processes and improving business analysis evaluations, which have significantly contributed to the overall quality management framework at Navient. Her proficiency in tools such as V Lookups and Access further enhances her ability to analyze data effectively, enabling her to identify areas for improvement and implement strategic solutions.

In addition to her technical skills, Monica is dedicated to providing exceptional customer service, ensuring that all stakeholders receive the support they need. Her continuous pursuit of professional development, including leveraging resources from LinkedIn Learning, reflects her commitment to staying abreast of industry trends and best practices. With a proven track record of successful contributions, Monica Shimer is a valuable asset to Navient, driving efficiency and quality in customer setup processes while fostering strong relationships with lenders and educational institutions alike.

Monica Shimer Work