Monica Deas
Enrollment Communications Specialist at Colonial Life | Columbia, South Carolina, United States
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Monica Deas currently serves as an Enrollment Communications Specialist at Colonial Life, where she plays a pivotal role in enhancing the benefits enrollment experience for agents and brokers. With a strong foundation in customer service and satisfaction, Monica is dedicated to ensuring that all stakeholders are well-informed and engaged throughout the enrollment process. Her expertise in strategic communications allows her to create compelling digital materials, such as postcards and interactive benefits learning experiences, that effectively convey critical information about Group Short Term Disability and other offerings.
One of Monica's key projects involves streamlining enrollment planning and presentation processes to improve overall efficiency and user experience. By leveraging her analytical skills and decision-making abilities, she identifies areas for process improvement, ensuring that communications are not only clear but also impactful. Her commitment to diversity and inclusion further enriches her approach, as she tailors communications to meet the diverse needs of clients and partners.
In addition to her technical skills, Monica's ambition as a self-starter drives her to seek continuous growth and professional development within the industry. Her proficiency in account management and business strategy positions her as a valuable asset to Colonial Life, where she actively contributes to enhancing customer experience and fostering long-term relationships. As she continues to navigate the complexities of enrollment communications, Monica remains focused on delivering exceptional service and innovative solutions that empower clients and elevate their understanding of benefits enrollment.
Enrollment Communications Specialist at Colonial Life in December 2022 to Present
Client Specialist at Colonial Life in August 2021 to January 2023
Eligibility Specialist at Unum in July 2020 to August 2021
Customer Loyalty Specialist at Colonial Life in December 2018 to July 2020
Customer Experience Specialist, Customer Service Specialist I & II at Colonial Life in June 2016 to December 2018
Administrative Assistant at University of South Carolina in August 2012 to June 2016
Intern/ Volunteer at Hannah House in September 2015 to May 2016
Resident Mentor at University of South Carolina University Housing in August 2013 to May 2016
Sales Associate at Belk in August 2011 to January 2012
Office Assistant at Benedict College Accounts Payables Department in September 2007 to October 2011
Service Representative at Dollar General in September 2010 to May 2011
Office Assistant at Benedict College Ponder's Fine Arts Gallery in September 2008 to May 2010
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University of South Carolina, Masters Candidate, July 2026
Benedict College, Bachelor of Art, July 2026
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Document Creation
Customer Service Management
Interpersonal Skills
Customer Engagement
Customer Experience
Relationship Building
Project Management
Customer Support
Account Management
Problem Solving
Analytical Skills
Communication
Technology Implementation
Strategic Communications
Customer Loyalty
Administrative Assistance
Internal Communications
Office Administration
Benefits Communication
Process Improvement
Order Management
Business Development
Data Analysis
Time Management
Customer Service
Sales
Management
Human Resources
Invoicing
Retail
Microsoft Word
Community Outreach
Microsoft Office
Research
Public Speaking
Microsoft Excel
Event Planning
Data Entry
Filing
Social Media
Accounts Payable
Telephone Skills
PowerPoint
Microsoft PowerPoint
Business Process Analysis
Business Strategy
Business Analysis
Professional Communication
Personal Branding
Performance Improvement
Career Management
Diversity & Inclusion
Negotiation
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Discover more about Colonial LifeWhat is Monica Deas email address?
Email Monica Deas at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Monica Deas's email found in 2026.
How to contact Monica Deas?
To contact Monica Deas send an email to [email protected], [email protected], [email protected] or [email protected]. (updated on September 04, 2024)
What company does Monica Deas work for?
Monica Deas works for Colonial Life
What is Monica Deas's role at Colonial Life?
Monica Deas is Enrollment Communications Specialist
What is Monica Deas's Phone Number?
Monica Deas's phone (839) ***-*112
What industry does Monica Deas work in?
Monica Deas works in the Insurance industry.
Monica Deas Email Addresses
Monica Deas Phone Numbers
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