Mona Seiverd

Q: What is Mona Seiverd email address?

Email Mona Seiverd at zyoussofi@gmail.com and mona.seiverd@capitalone.lk. This email is the most updated Mona Seiverd's email found in 2026.

Q: How to contact Mona Seiverd?

To contact Mona Seiverd send an email to zyoussofi@gmail.com or mona.seiverd@capitalone.lk. (updated on December 25, 2024)

Research IT Business Analyst at Federal Reserve Bank of Richmond | Glen Allen, Virginia, United States

About Mona Seiverd

Mona Seiverd currently serves as the Manager of Process Management and L2 Process Owner for Cash Recoveries at Capital One, where she leverages her extensive 17 years of experience to drive operational excellence within the Customer Resiliency business. In her role, Mona employs a human-centric approach combined with analytical rigor to ensure that the processes governing cash recoveries are not only efficient but also resilient in the face of challenges. Her commitment to integrity and accountability is evident in her leadership style, which fosters a culture of collaboration and continuous improvement among cross-functional teams.

Mona's expertise in business continuity planning and risk management is pivotal in navigating the complexities of the financial services industry. By implementing robust business process management strategies, she ensures that operational execution is well-managed and aligned with Capital One's overarching goals. Her proficiency in tools such as Google Sheets and Microsoft Excel allows her to analyze data effectively, while her skills in program management and auditing ensure that processes are not only compliant but also optimized for performance.

Key projects under Mona’s leadership have focused on enhancing customer experience through streamlined cash recovery processes, ultimately contributing to improved customer satisfaction and retention. By prioritizing data privacy and security, she safeguards sensitive information while driving operational efficiencies. Mona Seiverd's unwavering belief in the value of measurable outcomes, rooted in strong ethical principles, positions her as a transformative leader in the financial services sector, dedicated to creating lasting value for both the organization and its customers.

Mona Seiverd Work