Mona Nermerich

Mona Nermerich currently serves as a Digital Project Manager at STARLAB, where she leverages her extensive 15-year background in organisational development, sales, digital marketing, and eCommerce to drive innovative digital initiatives. In her role, Mona spearheads complex projects that integrate agile methodologies such as Scrum, Kanban, and waterfall, ensuring seamless collaboration across cross-functional teams. Her expertise in Lean and Six Sigma principles under the Kaizen philosophy allows her to optimize processes, reduce inefficiencies, and deliver measurable results aligned with strategic business objectives.

One of Mona’s key achievements at STARLAB includes leading the international rollout of a sophisticated sales platform across five countries. She developed and executed a comprehensive strategic and operational roadmap that facilitated faster order processing, enhanced platform performance, and elevated the overall customer experience. Her ability to identify and resolve interface roadblocks, coupled with her proficiency in eCommerce SEO, Google Analytics, and Shopware, has significantly contributed to the platform’s success. Mona’s leadership in managing a matrix-organized team across multiple regions demonstrates her strong skills in stakeholder management, cross-cultural communication, and change management.

Her expertise extends to developing digital strategies that align with company goals, ensuring the deployment of scalable and user-centric solutions. Mona’s proficiency in eCommerce design, furniture design, and new work concepts further enriches her approach to digital project management. With her comprehensive skill set and strategic mindset, Mona Nermerich continues to be a driving force behind STARLAB’s digital transformation initiatives, delivering innovative solutions that enhance operational efficiency and customer satisfaction in a competitive digital landscape.