Mohamed Elshimi
Front Office Supervisor at Hilton Chicago/Oak Lawn | Chicago Ridge, Illinois, United States
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Mohamed Elshimi is a seasoned Front Office Supervisor at Hilton Chicago/Oak Lawn, bringing over 20 years of extensive experience in sales and hospitality across the GCC and the USA. His expertise lies in delivering exceptional guest experiences while effectively managing the operational intricacies of the front office. Mohamed’s role involves not only arranging weekly schedules and overseeing daily operations but also addressing guest complaints and requests with a level of professionalism that reflects the high standards of Hilton. His ability to thrive under pressure is evident in his adept handling of last-minute requests and complex situations, ensuring that every guest feels valued and attended to.
At Hilton Chicago/Oak Lawn, Mohamed has spearheaded several key projects aimed at enhancing customer service and operational efficiency. His involvement in workshops focused on customer service excellence and leadership development has equipped him with the skills to train and mentor his team, fostering a culture of continuous improvement. Mohamed is proficient in utilizing various hospitality management tools, including Kibsu and Sabre, which streamline operations and enhance guest satisfaction.
In addition to his administrative responsibilities, he meticulously manages reports and reviews, ensuring that all feedback is addressed promptly and constructively. His strong communication skills and team leadership abilities enable him to collaborate effectively with corporate networks, hotels, and travel agencies, positioning Hilton Chicago/Oak Lawn as a preferred choice for travelers. Mohamed’s commitment to excellence and his passion for the hospitality industry make him a valuable asset to his team and the broader Hilton brand.
Front Office Supervisor at Hilton Chicago/Oak Lawn in December 2023 to Present
Regional Manager -MICE at Cozmo Travel - Air Arabia in May 2022 to November 2023
Front Office Supervisor at Best Western Hotels & Resorts Mexico & Central America in January 2021 to May 2022
Front Office Specialist at Quality Inn in January 2018 to April 2020
Senior Manager For MICE Kingdom Wise at Fursan Travel in October 2012 to November 2017
Implant Manager at Fursan Travel in October 2009 to January 2012
Team Leader at Fursan Travel in June 2005 to August 2009
Travel Consultant at Fursan Travel in October 1998 to January 2005
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Faculty of commerce, BSC, October 1990 to October 1994
Technology MICE Event App, October 2026
Cairo University, Master's Degree, October 2026
Imex Frankfurt
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Baggage Handling Systems
Check-in
Skilled Multi-tasker
Ground Handling
Boarding
Administrative Assistance
Data Entry
Communication Training
Marketing Event Planning
Financial Analysis
Customer Experience
Team Leadership
Customer Service Operations
Training
Sales Operations
Innovation Management
Customer Service Management
Business-to-Business (B2B)
Technical Support
Microsoft Office
Talent Management
Attention to Detail
Organization Skills
Travel Writing
Teamwork
Business Negotiation
Leadership Development
Customer Support
Interpersonal Skills
Negotiation
Time Management
Sales
Communication
Leadership
Direct Sales
Easily Adaptable
Executive Administrative Assistance
Problem Solving
Admissions
Director level
Travel Management
Business Travel
Event Management
Leisure Travel
Ticketing
Galileo
Customer Service
Tourism
Leisure
Sabre
Amadeus
Online Travel
Travel Planning
Hospitality Industry
Revenue Analysis
Hospitality
Tour Operators
Cruises
Hotels
Airlines
Incentive Travel
Incentives
Adventure Travel
Travel Technology
Event Planning
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Discover more about Hilton Chicago/Oak LawnWhat is Mohamed Elshimi email address?
Email Mohamed Elshimi at [email protected] and [email protected]. This email is the most updated Mohamed Elshimi's email found in 2026.
How to contact Mohamed Elshimi?
To contact Mohamed Elshimi send an email to [email protected] or [email protected]. (updated on December 17, 2024)
What company does Mohamed Elshimi work for?
Mohamed Elshimi works for Hilton Chicago/Oak Lawn
What is Mohamed Elshimi's role at Hilton Chicago/Oak Lawn?
Mohamed Elshimi is Front Office Supervisor
What is Mohamed Elshimi's Phone Number?
Mohamed Elshimi's phone (217) ***-*206
What industry does Mohamed Elshimi work in?
Mohamed Elshimi works in the Leisure, Travel & Tourism industry.
Mohamed Elshimi Email Addresses
Mohamed Elshimi Phone Numbers
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