Mitchell Boland
Service Desk Specialist at Seneca Resources \Navy Federal | Pensacola, Florida, United States
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Mitchell Boland is an accomplished Service Desk Specialist at Seneca Resources, where he leverages his extensive IT expertise to deliver exceptional support in a high-demand environment. With a solid foundation in operating systems such as Windows Server 2016, 2012, and 2008, along with proficiency in Windows 10 and 11, Mitchell is adept at navigating complex technical challenges. His role involves front-line support for a high volume of calls, often managing between 45 to 65 inquiries daily, which speaks to his ability to thrive under pressure while maintaining a focus on customer satisfaction.
Mitchell’s responsibilities include Active Directory resets, preparatory software troubleshooting, and effectively routing tickets to appropriate channels, ensuring that issues are resolved swiftly and efficiently. His familiarity with system tools such as DNS, DHCP, and Comvault, combined with his experience in security protocols, allows him to maintain a secure environment while providing top-tier support. He is also well-versed in both Windows and Mac troubleshooting, which enhances his versatility in addressing a wide range of technical issues.
In addition to his technical skills, Mitchell is committed to technology process improvement, continually seeking ways to enhance service delivery and streamline operations. His project planning capabilities further enable him to contribute to key initiatives within the organization, making him a valuable asset to the Seneca Resources team. With a proven track record in system administration and technical support, Mitchell Boland exemplifies the dedication and expertise necessary to excel in today’s fast-paced IT landscape.
Service Desk Specialist at Seneca Resources \Navy Federal in August 2023 to Present
Desktop Support Specialist at Iron sysyems (accended medical) in April 2023 to August 2023
Senior Analyst, IT Infrastructure at Dell Technologies in August 2019 to December 2022
Active Directory Admin at Sonic Healthcare in February 2017 to July 2019
I.T at Cognate in July 2016 to February 2017
Programmer / Application Developer at Next Tech (FedEx) in February 2016 to July 2016
I.T Manager at Dunavant Enterprises, Inc. in August 2014 to February 2016
I.T Support at ASICS in March 2014 to August 2014
Contractor/ Info Sec at NextTech Solutions in April 2013 to March 2014
I.T Supervisor Project lead /Network Admin /Server Admin at Technicolor in February 2010 to February 2013
Sr. Desktop Technician at Flextronics in February 2008 to January 2010
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Southwest Community College 2002, Unfinished, October 2026
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Service Desk
Microsoft Azure
VMware vSphere
Technology Process Improvement
Project Management
Troubleshooting
Windows
Servers
Windows Server
Technical Support
Visio
System Administration
Security
Hardware
Printers
Red Hat Linux
Active Directory
Cisco Technologies
Software Documentation
SQL
Software Installation
Windows 7
TCP/IP
VMware
Computer Hardware
SharePoint
Operating Systems
Network Administration
Networking
Access
Windows XP Pro
Information Technology
DNS
Disaster Recovery
XP
Microsoft Office 2007
Switches
Laptops
Norton Ghost
Testing
Remote Desktop
Linux
Windows XP
Process Improvement
DHCP
Management
Team Building
Project Planning
System Deployment
VPN
Leadership
Help Desk Support
SDLC
Databases
HTML
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What is Mitchell Boland email address?
Email Mitchell Boland at [email protected] and [email protected]. This email is the most updated Mitchell Boland's email found in 2026.
What is Mitchell Boland phone number?
Mitchell Boland phone number is 9014384907.
How to contact Mitchell Boland?
To contact Mitchell Boland send an email to [email protected] or [email protected]. If you want to call Mitchell Boland try calling on 9014384907. (updated on January 03, 2025)
What company does Mitchell Boland work for?
Mitchell Boland works for Seneca Resources \Navy Federal
What is Mitchell Boland's role at Seneca Resources \Navy Federal?
Mitchell Boland is Service Desk Specialist
What industry does Mitchell Boland work in?
Mitchell Boland works in the Financial Services industry.
Mitchell Boland Email Addresses
Mitchell Boland Phone Numbers
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