Misael Serna
Business/CPQ Analyst at USA SHADE & Fabric Structures | Chicago, Illinois, United States
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As a Business/CPQ Analyst at USA SHADE & Fabric Structures, Misael Serna plays a pivotal role in the development and implementation of Configure, Price, Quote (CPQ) infrastructure, driving significant advancements in operational efficiency. With a strong focus on manufacturing process improvement, Misael collaborates closely with cross-functional teams to identify bottlenecks and streamline workflows, ensuring that project outcomes consistently exceed expectations. His analytical mindset and problem-solving skills, honed over three years in this dynamic role, enable him to tackle complex business challenges head-on.
Misael's expertise extends to data management and IT operations, where he utilizes tools like SQL and JavaScript to enhance data integrity and accessibility. His commitment to client onboarding processes ensures that new customers experience a seamless transition, fostering long-term relationships and satisfaction. Furthermore, Misael's strong presentation skills and interpersonal abilities allow him to effectively communicate technical concepts to non-technical stakeholders, bridging gaps and facilitating collaboration across departments.
Key projects under Misael's leadership include the optimization of CPQ workflows, which have resulted in a measurable increase in efficiency and accuracy in pricing and quoting processes. By leveraging statistics and time management techniques, he has successfully implemented strategies that not only improve turnaround times but also enhance overall project quality. As Misael continues to innovate within the CPQ landscape, his mission remains clear: to empower USA SHADE & Fabric Structures with cutting-edge solutions that drive growth and operational excellence in the competitive fabric structure industry.
Business/CPQ Analyst at USA SHADE & Fabric Structures in April 2021 to Present
Graduate Student at University of Oklahoma in August 2020 to March 2021
Implementation Consultant at Configure One in October 2017 to August 2020
Business Owner at Subway in July 2018 to March 2020
Technology Support Specialist II at University of Central Oklahoma in August 2015 to June 2017
Help Desk Specialist at Continental Resources in May 2015 to August 2015
IT Support at University of Central Oklahoma in May 2014 to May 2015
Interpreter at Language Associates in January 2013 to August 2014
Help Desk Specialist at University of Central Oklahoma in August 2013 to May 2014
Photo Specialist at CVS Pharmacy in August 2012 to August 2013
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Oklahoma Christian University, Master of Business Administration (M.B.A.), October 2026
University of Central Oklahoma, Bachelor's, October 2026
Oklahoma City Community College, Associate's Degree, October 2026
Classen School of Advance Studies, High School, October 2026
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Business Process
Presentation Skills
IT Operations
Data Management
IT Management
Interpersonal Skills
JavaScript
Time Management
Statistics
Data Entry
Troubleshooting
Information Technology
Business Process Improvement
Windows
Analytical Skills
Communication
SQL
Problem Solving
Teamwork
Client Onboarding
Training
Management
Process Improvement
Research
Microsoft Office
Leadership
PowerPoint
Microsoft Excel
Project Management
Microsoft Word
Customer Service
Public Speaking
Data Analysis
Microsoft Outlook
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Discover more about USA SHADE & Fabric StructuresWhat is Misael Serna email address?
Email Misael Serna at [email protected] and [email protected]. This email is the most updated Misael Serna's email found in 2026.
What is Misael Serna phone number?
Misael Serna phone number is 4059260680.
How to contact Misael Serna?
To contact Misael Serna send an email to [email protected] or [email protected]. If you want to call Misael Serna try calling on 4059260680. (updated on September 02, 2024)
What company does Misael Serna work for?
Misael Serna works for USA SHADE & Fabric Structures
What is Misael Serna's role at USA SHADE & Fabric Structures?
Misael Serna is Business/CPQ Analyst
What industry does Misael Serna work in?
Misael Serna works in the Information Technology & Services industry.
Misael Serna Email Addresses
Misael Serna Phone Numbers
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