Mirko Kaps

Mirko Kaps currently serves as the Head of Operations at Xometry Europe, where he leverages his extensive expertise in business transformation and development to drive sustainable growth and operational excellence. In this strategic role, Mirko oversees end-to-end operational processes, focusing on optimizing the order-to-cash cycle, streamlining workflows, and enhancing customer satisfaction through innovative digitization initiatives. His leadership is instrumental in scaling Xometry’s European footprint, ensuring that the company remains agile and responsive to market demands.

A key aspect of Mirko’s role involves building and developing high-performing, cross-functional teams across multiple countries. His emphasis on people development and coaching has fostered a culture of continuous improvement, empowering teams to adopt lean methodologies and leverage tools like Lean Six Sigma to reduce waste and increase efficiency. Mirko’s expertise in program management and strategic negotiations enables him to align operational initiatives with broader business objectives, facilitating seamless collaboration with partners and stakeholders.

Furthermore, Mirko’s proficiency in design thinking and business analysis has been pivotal in driving customer-centric innovations, ensuring that Xometry’s solutions meet the evolving needs of manufacturing and supply chain clients. His experience in business alliance development and technology integration supports the company’s digital transformation efforts, positioning Xometry as a leader in on-demand manufacturing services. With a strong background in business unit start-up and strategic leadership, Mirko Kaps continues to build a resilient, scalable, and future-ready operational framework that fuels growth and enhances competitive advantage across the European market.