Miles Waits

Q: What is Miles Waits email address?

Email Miles Waits at miles.waits@yale.edu and mwaits@massmutual.com. This email is the most updated Miles Waits's email found in 2026.

Q: How to contact Miles Waits?

To contact Miles Waits send an email to miles.waits@yale.edu or mwaits@massmutual.com. If you want to call Miles Waits try calling on 9513164286. (updated on September 05, 2024)

Consumer Insights Consultant at MassMutual | Cambridge, Massachusetts, United States

About Miles Waits

Miles Waits is a dedicated Consumer Insights Consultant at MassMutual, where he plays a pivotal role in shaping the organization's understanding of customer behavior and preferences. In his current position within the Corporate Strategy - Consumer Insights function, Miles utilizes proprietary data and advanced data analysis techniques to extract actionable insights that drive strategic decision-making. His expertise lies in bridging the gap between complex data sets and practical business applications, enabling stakeholder teams across the organization to enhance customer service and engagement.

One of Miles's key projects involved a comprehensive analysis of customer interactions with Operations service representatives. By developing new SQL scripts and employing statistical modeling, he was able to quantify the impact of these interactions on customer perceptions of MassMutual. This project not only culminated in a detailed summary deck but also facilitated presentations to various teams within Operations and Compliance, fostering a collaborative approach to improving customer experiences.

Miles's skill set includes a strong foundation in business strategy, financial modeling, and data visualization, which he leverages to inform strategic initiatives and drive organizational growth. His background in STEM and leadership development further enhances his ability to lead cross-functional teams and mentor colleagues in data-driven decision-making. As a passionate advocate for customer-centric strategies, Miles continues to explore innovative avenues for better serving MassMutual's diverse clientele, ensuring that the company remains at the forefront of the financial services industry.

Miles Waits Work

Consumer Insights Consultant at MassMutual in August 2023 to Present

Strategy, Corporate Development, and Consumer and Market Insights Analyst at MassMutual in July 2021 to August 2023

Tutor at S.T.E.A.M. Academy in June 2021 to December 2021

Miles Waits Education

Yale University, Bachelor of Science - BS, August 2026

Miles Waits Skills

Team Leadership

Business Strategy

Leadership Development

About Miles Waits's Current Company

MassMutual

Discover more about MassMutual

Frequently Asked Questions about Miles Waits

What is Miles Waits email address?

Email Miles Waits at [email protected] and [email protected]. This email is the most updated Miles Waits's email found in 2026.

What is Miles Waits phone number?

Miles Waits phone number is 9513164286.

How to contact Miles Waits?

To contact Miles Waits send an email to [email protected] or [email protected]. If you want to call Miles Waits try calling on 9513164286. (updated on September 05, 2024)

What company does Miles Waits work for?

Miles Waits works for MassMutual

What is Miles Waits's role at MassMutual?

Miles Waits is Consumer Insights Consultant

What industry does Miles Waits work in?

Miles Waits works in the Financial Services industry.