Mila Whitehead
Loan Specialist at U.S. Small Business Administration | Atlanta Metropolitan Area
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Mila Whitehead currently serves as a Loan Specialist at the U.S. Small Business Administration (SBA), where she leverages her extensive background in customer service and banking to facilitate the lending process for small businesses. With a Master's of Business Administration from Georgia Southern University, Mila combines her academic knowledge with practical experience to enhance the SBA's mission of supporting entrepreneurship and economic growth.
In her role, Mila is responsible for corresponding with borrowers and authorized parties, ensuring that they receive timely and accurate information regarding their loan applications. Her expertise in Fraud Analysis and Resource Development is crucial in reviewing borrower accounts and loan documents, allowing her to input data meticulously into the project database. This attention to detail not only streamlines the loan process but also helps identify accounts that may require additional services, which she promptly routes to the appropriate teams to mitigate service delays.
Mila’s commitment to customer service is evident in her proactive communication style, as she engages with clients in both English and Spanish, fostering inclusivity and understanding. Her skills in Customer Relationship Management (CRM) and community outreach further enhance her ability to build strong relationships with borrowers, ensuring their needs are met and their questions answered. As a highly motivated professional, Mila continuously seeks to improve customer satisfaction levels, embodying the SBA's dedication to empowering small businesses and promoting sustainable economic development. Through her work, Mila Whitehead exemplifies the vital role that effective communication and resource management play in the success of small business financing.
Loan Specialist at U.S. Small Business Administration in January 2023 to Present
Transaction Risk Investigator at Intuit in July 2022 to November 2022
Loan Specialist at U.S. Small Business Administration in February 2022 to May 2022
Customer Service Representative at First Century Bank in December 2020 to February 2022
Bank Teller at SouthState Bank in June 2020 to December 2020
Bank Teller at Security Federal Bank in May 2019 to June 2020
Community Outreach Coordinator at AmeriCorps VISTA in August 2018 to August 2019
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Georgia Southern University, Master of Business Administration - MBA, July 2026
Georgia Southern University, Bachelor of Arts - BA, July 2026
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Analytical Skills
Customer Relationship Management (CRM)
Loans
English
Resource Development
Spanish
Microsoft Office
Sustainability
Community Outreach
Customer Service
Communication
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Discover more about U.S. Small Business AdministrationWhat is Mila Whitehead email address?
Email Mila Whitehead at [email protected]. This email is the most updated Mila Whitehead's email found in 2026.
How to contact Mila Whitehead?
To contact Mila Whitehead send an email to [email protected]. (updated on September 25, 2024)
What company does Mila Whitehead work for?
Mila Whitehead works for U.S. Small Business Administration
What is Mila Whitehead's role at U.S. Small Business Administration?
Mila Whitehead is Loan Specialist
What is Mila Whitehead's Phone Number?
Mila Whitehead's phone (**) *** *** 164
What industry does Mila Whitehead work in?
Mila Whitehead works in the Financial Services industry.
Mila Whitehead Email Addresses
Mila Whitehead Phone Numbers
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