Mike Knowlen
Account Service Administrator at Vusion | Minneapolis, Minnesota, United States
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As the Account Service Administrator at Vusion, Mike Knowlen plays a pivotal role in ensuring seamless customer experiences and fostering strong relationships with clients. With a portfolio of over 40 accounts, Mike is the first line of contact for customers, adeptly managing inquiries and resolving issues with efficiency and professionalism. His hands-on approach not only enhances customer satisfaction but also drives retention and loyalty, crucial in today’s competitive landscape.
Mike’s expertise in customer management and account administration is complemented by his proficiency in data analysis, which allows him to identify trends and insights that inform strategic decision-making. By maintaining rigorous monthly and quarterly deadlines, he ensures that all accounts are processed accurately and timely, contributing to the overall operational excellence of Vusion. His collaboration with various third-party vendors showcases his ability to navigate complex relationships and execute solutions that meet diverse customer needs.
In addition to his core responsibilities, Mike is committed to continuous process improvement. He actively seeks innovative solutions that streamline operations and enhance service delivery. His skills in employee training and documentation further empower his team, ensuring that everyone is equipped with the knowledge and tools necessary to excel in their roles. With a background that spans accounts payable and receivable, as well as technical support, Mike Knowlen is a versatile professional dedicated to driving success for both Vusion and its clients. His enthusiasm and motivation are evident in every project he undertakes, making him a valuable asset to the organization.
Account Service Administrator at Vusion in May 2018 to Present
Sr. Technical Support Representative & Fuel Tax Specialist at PeopleNet in June 2012 to May 2018
Call Center Team Lead/Class Action Settlement Call Representative at Rust Consulting in January 2011 to January 2012
Fixed Annuity Rep at Allianz in January 2009 to January 2010
Classified Call Center Rep at Star Tribune in January 2007 to January 2009
Accounts Receivable and Payable/Probate Specialist at DCM Services in January 2002 to January 2005
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Minneapolis Institute of Art, 2 year Associates Degree, July 1999 to July 2026
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Customer Management
Data Entry
Account Management
IFTA
Data Analysis
Troubleshooting
Process Improvement
Technical Support
Employee Training
Team Leadership
Customer Relations
Log Analysis
Internal & External Communications
Information Technology
Telecommunications
DOT Regulations
DOT Compliance
Trucking Litigation
Training
Internal Communications
Accounts Payable
Accounts Receivable
Graphic Design
Basic HTML
Writing
Advertising
Sound
Music Production
Microsoft Office
Customer Service
Customer Satisfaction
Team Building
Management
Public Speaking
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Discover more about VusionWhat is Mike Knowlen email address?
Email Mike Knowlen at [email protected] and [email protected]. This email is the most updated Mike Knowlen's email found in 2026.
How to contact Mike Knowlen?
To contact Mike Knowlen send an email to [email protected] or [email protected]. (updated on August 26, 2024)
What company does Mike Knowlen work for?
Mike Knowlen works for Vusion
What is Mike Knowlen's role at Vusion?
Mike Knowlen is Account Service Administrator
What is Mike Knowlen's Phone Number?
Mike Knowlen's phone (218) ***-*482
What industry does Mike Knowlen work in?
Mike Knowlen works in the Financial Services industry.
Mike Knowlen Email Addresses
Mike Knowlen Phone Numbers
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