Michi F
Account Manager at EMRG | Bacolod, Western Visayas, Philippines
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Michi F. currently excels as a Customer Success Manager at Magic, where they leverage a diverse skill set honed through years of experience in business development, project management, and customer service. In this dynamic role, Michi is responsible for managing client relationships with multiple assistants, ensuring that each client’s unique needs are understood and addressed. By actively engaging with clients, Michi identifies core business pain points and works collaboratively to build trust and enhance product knowledge. This proactive approach not only fosters strong client partnerships but also drives customer satisfaction and retention.
Michi’s expertise in strategic accounts and financial analysis plays a crucial role in assessing the capacity of current assistants and identifying opportunities for supplemental support. By utilizing tools like Xero for financial tracking and Adobe Audition for effective communication, Michi ensures that clients receive tailored solutions that align with their business objectives. Additionally, their background in radio broadcasting enriches their public speaking and social marketing skills, allowing them to effectively convey complex information in an engaging manner.
Key projects under Michi’s leadership include the implementation of a streamlined onboarding process for new clients, which has significantly reduced ramp-up time and improved overall client experience. Michi’s commitment to continuous improvement and innovation in the Business Process Outsourcing industry positions them as a valuable asset to both clients and the Magic team, driving success through strategic insights and a customer-first mentality.
Account Manager at EMRG in April 2024 to Present
Customer Success Manager at Magic in July 2023 to April 2024
Business Development Lead at Rocket Station in November 2020 to July 2023
Business Development Manager for eCommerce Start-up at Almana Group of Companies in September 2019 to November 2020
Project Manager for eCommerce Start-up at Almana Group of Companies in September 2019 to November 2020
Executive Assistant To Chief Executive Officer at Aldrtz Corporation in September 2019 to November 2020
Executive Assistant To Chief Executive Officer at My Cloud Crew in January 2017 to January 2019
Radio DJ/Personality, Radio Ad Producer/Creator, Business Development at Magic 106.3 Bacolod in January 2012 to January 2017
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De La Salle University, AB Psychology & BS Accountancy, September 2026
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Sales Presentations
Organization Skills
Customer Service Operations
Customer Experience
Time Management
Key Account Development
Customer Relationship Management (CRM)
Customer Engagement
Interpersonal Skills
Sales Strategy
Web Project Management
Presentation Skills
Liasoning
Strategic Accounts
Customer Base
Contract Negotiation
Account Planning
Customer Service Management
Business Development
Presentations
Cold Calling
Request for Proposal (RFP)
Advertising
Accounting
Analytical Skills
Data Analysis
Business Analysis
Financial Analysis
Sales
Account Management
Project Management
Vendor Management
Public Speaking
Marketing
Social Media
Social Media Marketing
Event Planning
Editing
Internal Audit
Research
Digital Marketing
Writing
Bank Reconciliation
Social Marketing
Microsoft Excel
Microsoft Office
Xero
WordPress
HubSpot
Stripe (Software)
Adobe Illustrator
Adobe Photoshop
Adobe Audition
Customer Service
Management
Teamwork
Leadership
Communication
Financial Management Experience
Zoho
CRM Databases
Third Party Vendor Management
Supplier Evaluation
New Vendor Development
Vendor Partnerships
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Discover more about EMRGWhat is Michi F email address?
Email Michi F at [email protected] and [email protected]. This email is the most updated Michi F's email found in 2026.
How to contact Michi F?
To contact Michi F send an email to [email protected] or [email protected]. (updated on October 24, 2024)
What company does Michi F work for?
Michi F works for EMRG
What is Michi F's role at EMRG?
Michi F is Account Manager
What is Michi F's Phone Number?
Michi F's phone (**) *** *** 211
What industry does Michi F work in?
Michi F works in the Outsourcing/Offshoring industry.
Michi F Email Addresses
Michi F Phone Numbers
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