Michelle Kubis
Director, User Experience Measurement and Analytics at Fidelity Investments | Raleigh, North Carolina, United States
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Michelle Kubis is a seasoned analytics leader at Fidelity Investments, where she serves as the Director of User Experience Measurement and Analytics. With over a decade of experience, Michelle has honed her expertise in transforming complex data into actionable insights that resonate with executive leadership. Her role is pivotal in empowering User Experience Design (UXD) teams by providing data-driven, customer-centric insights that optimize digital experiences, ultimately driving business value, customer satisfaction, engagement, and retention.
At Fidelity, Michelle leads key projects that focus on enhancing the user journey through meticulous research and analysis. She collaborates closely with cross-functional teams to identify customer pain points and business challenges, ensuring that the solutions developed are not only innovative but also aligned with customer needs. Her passion for fostering a positive data-driven culture is evident in her approach to designing scalable capabilities that enhance the overall user experience.
Michelle's skill set is diverse, encompassing research methodologies, team leadership, and instructional technology, which she leverages to mentor her teams and cultivate their analytical capabilities. Her proficiency in tools such as Microsoft Excel and other analytical software enables her to present complex findings in a clear and impactful manner. By bridging the gap between technical analytics and strategic business objectives, Michelle plays a crucial role in shaping Fidelity's UX strategies and solutions, making her an invaluable asset in the continuous pursuit of excellence in customer experience.
Director, User Experience Measurement and Analytics at Fidelity Investments in June 2023 to Present
Senior Manager, CPX Consulting at Red Hat in October 2021 to July 2023
Senior Manager, Products and Technologies (PnT) Business Insights at Red Hat in April 2021 to October 2021
Data Science Manager, Products and Technologies (PnT) Business Insights at Red Hat in September 2019 to April 2021
Associate Manager, CEE Analytics at Red Hat in January 2018 to September 2019
Senior Business Intelligence Analyst at Red Hat in June 2016 to January 2018
Marketing Data Analyst at Red Hat in September 2013 to June 2016
Global Operations Renewals Intern at Red Hat in May 2013 to August 2013
Research Assignment at North Carolina State University in May 2013 to August 2013
MGIM Graduate Student Intern at North Carolina State University in August 2012 to May 2013
Instructor at Institute for Mathematics and Computer Science (IMACS) in January 2013 to May 2013
International Baccalaureate Mathematics Book at Barron's in May 2012 to July 2012
Mathematics Teacher at Wake County Public Schools in January 2007 to June 2012
Innovative Education Program at SAS in August 2009 to June 2010
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North Carolina State University, Master of Global Innovation Management, January 2012 to January 2013
North Carolina State University, Bachelor of Science (B.S.), January 2003 to January 2006
North Carolina State University, Bachelor of Science (B.S.), January 2003 to January 2006
IAE Aix Marseille University, Master of Global Innovation Management, January 2012 to January 2013
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Teaching
Public Speaking
Research
Staff Development
Microsoft Office
PowerPoint
Microsoft Excel
Tutoring
Leadership
English
Data Analysis
Instructor-led Training
Lesson Planning
Microsoft Word
Team Leadership
Customer Service
French
Analysis
Team Building
Curriculum Development
Instructional Technology
Instructional Design
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Discover more about Fidelity InvestmentsWhat is Michelle Kubis email address?
Email Michelle Kubis at [email protected]. This email is the most updated Michelle Kubis's email found in 2026.
How to contact Michelle Kubis?
To contact Michelle Kubis send an email to [email protected]. (updated on January 14, 2024)
What company does Michelle Kubis work for?
Michelle Kubis works for Fidelity Investments
What is Michelle Kubis's role at Fidelity Investments?
Michelle Kubis is Director, User Experience Measurement and Analytics
What is Michelle Kubis's Phone Number?
Michelle Kubis's phone (704) ***-*225
What industry does Michelle Kubis work in?
Michelle Kubis works in the Computer Software industry.
Michelle Kubis Email Addresses
Michelle Kubis Phone Numbers
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