Michelle Klein
Omnichannel Operations and Services Manager at Best Buy | Watkins, Minnesota, United States
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Omnichannel Operations and Services Manager at Best Buy in September 2024 to Present
Omnichannel Manager, Operations Support at Best Buy in January 2023 to November 2024
Omnichannel Manager, Customer Call Center at Best Buy in September 2019 to January 2023
Capability & Integration Manager, Best Buy for Business at Best Buy in April 2017 to September 2019
Sr Business Analyst at Best Buy in September 2015 to April 2017
Senior Integration Analyst, Best Buy Integration at Best Buy in June 2014 to September 2015
Senior Business Innovations Analyst at Best Buy in March 2012 to June 2014
Business Analyst, Guest Stores Development at Target Corporation in May 2003 to March 2012
User Experience Analyst, Guest Stores Development at Target Corporation in August 2001 to May 2003
Business Analyst, Corporate Technology Communication, Grain Division at Cargill in July 2000 to August 2001
Senior Systems Analyst, Grain Division at Cargill in March 1998 to July 2000
Help Desk Analyst at CHILDRENS HEALTH CARE MINNEAPOLIS in January 1997 to January 1998
Information Technology Project Coordinator at CHILDRENS HEALTH CARE MINNEAPOLIS in January 1997 to January 1998
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Customer Interaction
Customer Engagement
Business Strategy
Business Partner Relations
End User Research
Solution Implementation
Technical Support
Tier 2 Help Desk Support
Training Delivery
Interviewing Subject Matter Experts
Creative Writing
Help Desk Support
KPI Dashboards
KPI Implementation
Quality Management
Technology Development
Business-to-Business (B2B)
B2C
Key Performance Indicators
Service-Level Agreements (SLA)
Interactive Voice Response (IVR)
Contact Centers
Strategic Services
Contact Center Management
SMB
Escalations Management
Culture Development
Service Levels
Collaboration Tools
Change Management
Project Delivery
Scrum
Communication
Customer Relationship Management (CRM)
Analytical Skills
Creative Problem Solving
Customer Experience
Understanding of SDLC lifecycle
Strong interpersonal, verbal, presentation and written communication skills
Understand systems process analysis, design and simulation
SDLC
Process Analysis
Business Analysis
Business Requirements
Requirements Gathering
Leadership
Business Process
Process Improvement
Information Technology
Team Building
Enterprise Software
Training
Business Process Improvement
Visio
Software Documentation
SharePoint
Vendor Management
Team Leadership
Project Management
Software Development Life Cycle (SDLC)
Management
Program Management
Cross-functional Team Leadership
Strategy
Requirements Analysis
Agile Methodologies
JIRA
Remedy
ServiceNow
Version One
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Discover more about Best BuyWhat is Michelle Klein email address?
Email Michelle Klein at [email protected]. This email is the most updated Michelle Klein's email found in 2026.
How to contact Michelle Klein?
To contact Michelle Klein send an email to [email protected].
What company does Michelle Klein work for?
Michelle Klein works for Best Buy
What is Michelle Klein's role at Best Buy?
Michelle Klein is Omnichannel Operations and Services Manager
What is Michelle Klein's Phone Number?
Michelle Klein's phone (218) ***-*117
What industry does Michelle Klein work in?
Michelle Klein works in the Program Development industry.
Michelle Klein Email Addresses
Michelle Klein Phone Numbers
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