Michelle Greaney
Customer Support Analyst at Oracle | Keysville, Virginia, United States
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Michelle Greaney is a dedicated Customer Support Analyst at Oracle, where she leverages her extensive background in the mental health field to foster a people-first approach in her customer interactions. With years of experience in consumer support, Michelle excels in delivering high-quality customer service in a fast-paced environment, ensuring that clients receive timely and effective solutions to their technical issues. Her role involves investigating and resolving challenges within Oracle’s property management software, where her analytical skills play a crucial part in diagnosing problems and implementing solutions.
One of Michelle's key projects has involved collaborating with contracted corporate representatives and internal support teams to streamline incident resolution processes. This collaborative approach not only enhances the efficiency of service delivery but also strengthens relationships with clients, ensuring that their needs are met promptly. Her proficiency in Software as a Service (SaaS) platforms allows her to navigate complex software environments with ease, making her an invaluable resource for both customers and colleagues.
In addition to her technical expertise, Michelle is adept at training team members, sharing her knowledge to elevate the overall performance of the support team. Her skills in Microsoft Office and Microsoft Word further complement her ability to document processes and communicate effectively across various channels. With a commitment to continuous improvement and a passion for enhancing the consumer experience, Michelle Greaney stands out as a vital contributor to Oracle’s customer support initiatives, driving satisfaction and loyalty among clients.
Customer Support Analyst at Oracle in February 2016 to Present
Administrative Assistant at Janney Montgomery Scott LLC in November 2015 to December 2015
Residential Support Staff at Resources for Human Development in November 2009 to June 2015
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Penn State Hazleton, Bachelor of Arts - BA, October 2026
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Analytical Skills
Software as a Service (SaaS)
Microsoft Office
Customer Service
Microsoft Word
Team Management
Training
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Discover more about OracleWhat is Michelle Greaney email address?
Email Michelle Greaney at [email protected], [email protected] and [email protected]. This email is the most updated Michelle Greaney's email found in 2026.
What is Michelle Greaney phone number?
Michelle Greaney phone number is 6106531363.
How to contact Michelle Greaney?
To contact Michelle Greaney send an email to [email protected], [email protected] or [email protected]. If you want to call Michelle Greaney try calling on 6106531363. (updated on September 24, 2024)
What company does Michelle Greaney work for?
Michelle Greaney works for Oracle
What is Michelle Greaney's role at Oracle?
Michelle Greaney is Customer Support Analyst
What industry does Michelle Greaney work in?
Michelle Greaney works in the Staffing & Recruiting industry.
Michelle Greaney Email Addresses
Michelle Greaney Phone Numbers
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