Michelle Eisenhardt Email & Phone Number

Michelle Eisenhardt

Director, Risk Identification and Global Head of Operational Risk Capabilities at Citi | Greater Mansfield Area

Michelle Eisenhardt Socials
About Michelle Eisenhardt

Michelle Eisenhardt, in her current role as Director of Risk Identification and Global Head of Operational Risk Capabilities at Citi, brings a strategic and comprehensive approach to managing complex risk landscapes across the organization. With over 13 years of dedicated experience in enterprise risk management, Michelle leads a highly skilled global team responsible for the end-to-end process of material risk identification, measurement, monitoring, and control. Her expertise spans both financial and non-financial risks, including emerging risks such as cyber threats, anti-money laundering (AML), and information security vulnerabilities, ensuring Citi remains resilient amidst evolving regulatory and market environments.

Michelle’s leadership has been instrumental in the successful implementation of three new risk programs across North America, Asia, and Mexico within a single year. These initiatives not only enhanced Citi’s risk identification capabilities but also passed rigorous internal audit validations, demonstrating her commitment to operational excellence and compliance. Her focus on sustainability requirements and proactive risk mitigation strategies underscores her ability to balance business growth with risk controls.

Her skill set encompasses enterprise risk management, data analysis, and collaborative problem solving, which she leverages to foster a risk-aware culture across global teams. Michelle’s deep understanding of financial risk, combined with her expertise in emerging risks and regulatory frameworks like the Bank Secrecy Act, positions her as a key driver in Citi’s risk governance. Her innovative approach and leadership continue to strengthen Citi’s operational risk capabilities, ensuring the bank’s resilience and strategic agility in a rapidly changing financial landscape.

Michelle Eisenhardt Work
1 experience icon

Director, Risk Identification and Global Head of Operational Risk Capabilities at Citi in January 2012 to Present

2 experience icon

Senior V.P., Community Bank Risk and Information Security Officer at KeyCorp in January 2006 to June 2010

3 experience icon

Sr. V.P., Chief Security Officer, AML Officer at Charter One Bank in December 1993 to June 2005

Michelle Eisenhardt Education

Ashland University, Bachelor of Science

Michelle Eisenhardt Skills

Compliance Training

Procedure Development

Third Party Risk Management (TPRM)

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About Michelle Eisenhardt's Current Company
Frequently Asked Questions about Michelle Eisenhardt

What is Michelle Eisenhardt email address?

Email Michelle Eisenhardt at [email protected] and [email protected]. This email is the most updated Michelle Eisenhardt's email found in 2026.

How to contact Michelle Eisenhardt?

To contact Michelle Eisenhardt send an email to [email protected] or [email protected]. (updated on May 08, 2025)

What company does Michelle Eisenhardt work for?

Michelle Eisenhardt works for Citi

What is Michelle Eisenhardt's role at Citi?

Michelle Eisenhardt is Director, Risk Identification and Global Head of Operational Risk Capabilities

What is Michelle Eisenhardt's Phone Number?

Michelle Eisenhardt's phone +44 ** **** *952

What industry does Michelle Eisenhardt work in?

Michelle Eisenhardt works in the Financial Services industry.

Michelle Eisenhardt Email Addresses

Email Michelle Eisenhardt at [email protected] and [email protected]. This email is the most updated Michelle Eisenhardt's email found in 2026.

Michelle Eisenhardt Phone Numbers

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