Michael Shallant
Information Technology Support Analyst at Inova Health System | Washington DC-Baltimore Area
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Michael Shallant is a dedicated Information Technology Support Analyst at Inova Health System, where he plays a pivotal role in ensuring seamless technology operations for a vast network of healthcare providers and patients. With a commitment to patient-centered care, Michael provides 24/7 Tier 1 first call resolution support to over 20,000 users, demonstrating his ability to handle high-pressure situations with grace and efficiency. His expertise extends across a diverse range of technologies, including troubleshooting complex systems such as Citrix Virtual Desktop Infrastructure (VDI), Imprivata Single Sign-On (SSO), and EpicCare cloud-based EMR software, including MyChart.
In his current role, Michael leverages his skills in systems analysis and root cause analysis to track incidents using the ServiceNOW system, ensuring compliance while also identifying opportunities for process improvement. His passion for healthcare technology is matched by his belief in the power of laughter and collaboration, which he views as essential components of effective problem-solving. By working closely with physicians and other healthcare professionals, he fosters an environment of open communication and teamwork, which is vital in the fast-paced healthcare landscape.
Michael's subject matter expertise in Privileged Access Management (PAM) and interoperability further enhances his ability to support the complex informatics stack that underpins modern healthcare delivery. His background in fitness and corrective exercise also informs his holistic approach to health and wellness, allowing him to connect with patients and providers on a deeper level. As he continues to navigate the evolving challenges of healthcare technology, Michael remains unapologetically authentic, driven by a passion for making a meaningful impact in the lives of those he serves.
Information Technology Support Analyst at Inova Health System in February 2021 to Present
Service Desk Engineer at Dataprise in July 2018 to October 2019
IT Specialist JR at DXC Technology in December 2017 to February 2018
Field Service Technician at DXC Technology in October 2017 to December 2017
Sr Field Engineer 2 at Evolver in August 2017 to October 2017
Fitness Specialist at Defense Logistics Agency in April 2014 to October 2016
Personal Trainer at XSport Fitness in September 2012 to March 2013
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Radford University, B.S
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Epic Systems
Identity & Access Management (IAM)
Privileged Access Management (PAM)
ServiceNow
CMDB
Information Security
DICOM
HL7 Standards
BeyondTrust
Imprivata
Lansweeper
Ad Hoc Reporting
Microsoft OneDrive
Microsoft Endpoint Configuration Manager
Microsoft Entra ID
Oracle Enterprise Resource Planning (ERP) Cloud
Application Support
Systems Analysis
Analytical Skills
Medical Staff Credentialing
VMware Workspace ONE
Quest IT Security Search
Cisco Meraki
Aruba ClearPass
RSA SecurID
Remote Desktop Protocol (RDP)
PuTTY
Picture Archiving and Communication System (PACS)
Command Prompt
Root Cause Analysis
Citrix Workspace
MyChart
Interoperability
Working with Physicians
Biomedical Applications
Biomedical Devices
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Fast Healthcare Interoperability Resources (FHIR)
Informatics stack
Patient Support
Active Directory
Printer Support
Microsoft Azure
Microsoft Word
Microsoft Excel
Technical Support
Customer Service
Troubleshooting
Public Speaking
Health Promotion
Fitness
Personal Training
Injury Prevention
Pain Management
Rehabilitation
Sports Nutrition
Nutrition
Lifestyle
Training
Stretching
Foam Rolling
Corrective Exercise
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Discover more about Inova Health SystemWhat is Michael Shallant email address?
Email Michael Shallant at [email protected] and [email protected]. This email is the most updated Michael Shallant's email found in 2026.
What is Michael Shallant phone number?
Michael Shallant phone number is 7032042916.
How to contact Michael Shallant?
To contact Michael Shallant send an email to [email protected] or [email protected]. If you want to call Michael Shallant try calling on 7032042916. (updated on September 02, 2024)
What company does Michael Shallant work for?
Michael Shallant works for Inova Health System
What is Michael Shallant's role at Inova Health System?
Michael Shallant is Information Technology Support Analyst
What industry does Michael Shallant work in?
Michael Shallant works in the Hospital & Health Care industry.
Michael Shallant Email Addresses
Michael Shallant Phone Numbers
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