Michael Savic
Technical Support Engineer III at NICE Ltd | Los Angeles Metropolitan Area
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Michael Savic is a seasoned Technical Support Engineer III at NICE Ltd, where he leverages over two decades of experience in the technology sector to deliver exceptional tier three support to a diverse clientele. His role is pivotal in ensuring the seamless operation of advanced voice and video recording software, which is critical for organizations relying on robust communication systems. Michael specializes in configuring and supporting these systems on dedicated Microsoft servers, including versions 2008, 2012, and 2016, and is adept at managing both telephone and screen capture technologies.
In his current position, Michael is instrumental in troubleshooting complex issues within enterprise environments, where software components may be distributed across multiple systems. His hands-on technical skills enable him to diagnose and resolve intricate problems efficiently, ensuring minimal downtime for clients. Michael's expertise extends to various aspects of IT infrastructure, including VPN configurations, Microsoft Exchange management, and security protocols, making him a versatile asset to the NICE team.
Michael is also passionate about process improvement and leadership, often taking the initiative to streamline workflows and enhance the overall customer experience. His commitment to continuous learning allows him to stay abreast of emerging technologies, ensuring that he can apply innovative solutions to meet the evolving needs of NICE customers. With a proven track record of accomplishments in fast-paced technical environments, Michael Savic exemplifies the dedication and expertise required to thrive in the ever-changing landscape of technology support.
Technical Support Engineer III at NICE Ltd in July 2015 to Present
IT Systems Administrator at San Miguel Produce in April 2012 to June 2015
Temp Technical Support Assignment at Crossroads Staffing in February 2010 to June 2010
MIS CAS3 at Yavapai County in July 2007 to May 2009
IT Manager at Veeco in August 2004 to July 2007
Information Systems Analyst at Underground Technology Inc in April 2000 to August 2004
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UCSB Extension
Ventura College, Associate of Arts and Sciences (A.A.S.)
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Information Technology
Project Management
Servers
Leadership
Management
Databases
ERP Implementations
IT Strategy
Process Improvement
Access
Network Administration
Networking
Technical Support
People Skills
Hardware
Windows Server
System Deployment
VPN
Microsoft Exchange
Software Installation
Troubleshooting
Security
Windows XP
Business Process Improvement
Computer Hardware
Note Taking
OneNote
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Discover more about NICE LtdWhat is Michael Savic email address?
Email Michael Savic at [email protected] and [email protected]. This email is the most updated Michael Savic's email found in 2026.
What is Michael Savic phone number?
Michael Savic phone number is (805) 240-3434.
How to contact Michael Savic?
To contact Michael Savic send an email to [email protected] or [email protected]. If you want to call Michael Savic try calling on (805) 240-3434. (updated on August 25, 2024)
What company does Michael Savic work for?
Michael Savic works for NICE Ltd
What is Michael Savic's role at NICE Ltd?
Michael Savic is Technical Support Engineer III
What industry does Michael Savic work in?
Michael Savic works in the Information Technology & Services industry.
Michael Savic Email Addresses
Michael Savic Phone Numbers
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