Michael Sapikowski
Help Desk Specialist at Huntington National Bank | Bancroft, Michigan, United States
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Michael Sapikowski is currently making significant contributions as a Help Desk Specialist at Huntington National Bank, where he leverages his extensive expertise in desktop support and IT solutions to enhance operational efficiency. In this dynamic role, Michael is dedicated to providing exceptional helpdesk support, ensuring that colleagues have seamless access to the systems and tools they need to perform their tasks effectively. His proficiency in Microsoft 365 allows him to troubleshoot and resolve issues swiftly, minimizing downtime and maximizing productivity across the organization.
Michael’s commitment to customer service excellence is evident in his approach to incident response and root cause analysis. He excels at diagnosing technical problems and implementing solutions that not only address immediate concerns but also prevent future occurrences. This proactive mindset has earned him a reputation for reliability and efficiency among his peers. His experience at PR27:2 Managed IT Services further honed his skills in customer loyalty management and customer analysis, enabling him to understand user needs and deliver tailored support.
Key projects that Michael has been involved in include streamlining helpdesk operations and enhancing the user experience through improved communication channels. His ability to analyze customer feedback and implement changes has significantly boosted satisfaction levels within the organization. With a solid foundation in troubleshooting and desktop support, Michael continues to be an invaluable asset to Huntington National Bank, driving innovation and fostering a culture of collaboration and support within the IT department.
Help Desk Specialist at Huntington National Bank in October 2024 to Present
Desktop Support Analyst at Insight Global in May 2024 to October 2024
Full-time parenting at Career Break in July 2023 to May 2024
Information Technology Sales Specialist / helpdesk support at PR27:2 Managed IT Services in January 2023 to June 2023
Business Owner at Sapikowski's Outdoor Services in August 2004 to December 2022
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Gas Station Cashier at Murphy USA in July 2022 to November 2022
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Coursera, Google Cybersecurity Professional Certificate, July 2026
Merit America, Google IT Support Professional Certificate, July 2026
DeVry University, Bachelor's degree, July 2026
ITT Technical Institute, Bachelor's degree, July 2026
ITT Technical Institute, Bachelor's degree, July 2026
Ferris State University, Associate's degree, July 2026
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Responsiveness
Microsoft Outlook
Incident Response
Log Analysis
Software Updates
Transmission Control Protocol (TCP)
Professional Skills
Desktop Support
Root Cause
Desk Top Support
Project Management
Management
Critical Thinking
Disclosure
Presentations
Oral Communication
Demonstration
Attention to Detail
User Training
Technology Trends
Phone Manner
Firewall Administration
Proxy Server
Request for Proposal (RFP)
Request for Quotation (RFQ)
Contract Negotiation
Procurement Contracts
Customer Analysis
IT Enabled Business Transformation
Social Media Marketing
Soft Skills
IT Management
Retention Management
Customer Loyalty Management
Help Desk Implementation
Social Media
Cloud Computing
Network Security
Service Desk
IT Operations
Cybersecurity
Powershell
Customer Relationship Management (CRM)
Customer Marketing
IT Hardware Support
Documentation
Written Communication
Microsoft Azure
Customer Satisfaction Research
Interpersonal Skills
Software as a Service (SaaS)
Zendesk
SQL
Business Networking
Help Desk Support
Customer Engagement
Relationship Building
Microsoft Office
Communication
Customer Loyalty
Microsoft Word
Windows
Event Ticketing
Google+
English
Microsoft Excel
Active Directory
Leadership
Sustainable Information Technology (IT)
Successful Business Owner
Information Management
Computing
Customer Retention
Problem Solving
Customer Service Management
Analytical Skills
Information Technology
Python (Programming Language)
Troubleshooting
Disaster Recovery
Information Security
Computer Networking
Networking
Operating Systems
Ticketing Systems
Linux System Administration
Linux
Microsoft 365
SharePoint
Office 365 Administration
Office 365
Retail
Customer Experience
Customer Service
Customer Satisfaction
Customer Support
Computer Literacy
Customer-focused Service
Sales
Conflict Resolution
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Discover more about Huntington National BankWhat is Michael Sapikowski email address?
Email Michael Sapikowski at [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Michael Sapikowski's email found in 2026.
How to contact Michael Sapikowski?
To contact Michael Sapikowski send an email to [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected] or [email protected]. (updated on August 25, 2024)
What company does Michael Sapikowski work for?
Michael Sapikowski works for Huntington National Bank
What is Michael Sapikowski's role at Huntington National Bank?
Michael Sapikowski is Help Desk Specialist
What is Michael Sapikowski's Phone Number?
Michael Sapikowski's phone (313) ***-*139
What industry does Michael Sapikowski work in?
Michael Sapikowski works in the Information Technology & Services industry.
Michael Sapikowski Email Addresses
Michael Sapikowski Phone Numbers
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