Michael Richardson

Q: What is Michael Richardson email address?

Email Michael Richardson at michael.richardson@cdi.support. This email is the most updated Michael Richardson's email found in 2026.

Q: How to contact Michael Richardson?

To contact Michael Richardson send an email to michael.richardson@cdi.support.

Director of Support at Cities Digital, Inc. | Owasso, Oklahoma, United States

About Michael Richardson

As the Director of Support at Cities Digital, Inc., Michael Richardson plays a pivotal role in shaping the customer experience and ensuring the seamless operation of IT support services. With nearly 30 years of expertise in document management, enterprise content management (ECM) systems, and business intelligence, Michael is adept at identifying and implementing innovative solutions that address complex challenges faced by clients. His leadership extends to a dedicated team of over 10 professionals, all committed to providing exceptional support to more than 700 companies worldwide.

Under Michael's direction, the IT support department not only operates within budget but also maintains an impressive customer retention rate and satisfaction score exceeding 95%. This achievement underscores his strong focus on customer relationship management (CRM) and operational excellence. Michael's analytical skills and proficiency in software project management enable him to streamline processes and enhance service delivery, ensuring that clients receive timely and effective solutions.

Moreover, Michael's expertise in Microsoft SQL Server and integration technologies allows him to oversee the deployment of advanced business intelligence tools that empower organizations to make data-driven decisions. His commitment to coaching and team management fosters a collaborative environment where team members are encouraged to develop their skills and contribute to the overall success of the organization. As Cities Digital continues to innovate within the industry, Michael Richardson remains at the forefront, driving initiatives that not only meet but exceed customer expectations.

Michael Richardson Work