Michael Pandy

Michael Pandy is currently making significant strides as a Support Engineer Intern at Flyght, a dynamic service company dedicated to fulfilling the technological needs of restaurants and bars. In this role, Michael leverages his academic background in Information Systems and Finance to provide comprehensive IT support, focusing on the deployment and management of Point of Sale (POS) systems, network infrastructure, and firewall management. His hands-on experience at Flyght allows him to apply theoretical knowledge to real-world challenges, enhancing operational efficiency for clients in the hospitality sector.

One of Michael's key projects involves troubleshooting and optimizing POS systems for various restaurant clients, ensuring seamless transactions and a smooth customer experience. His ability to diagnose issues quickly and implement effective solutions has proven invaluable, particularly in high-pressure environments where downtime can lead to significant revenue loss. Additionally, Michael collaborates with cross-functional teams to develop training materials and conduct workshops, empowering staff at client locations to utilize technology effectively and confidently.

Michael's role is further enriched by his leadership experience as the IT Lead and Assistant Coach at a Chick-Fil-A franchise, where he honed his skills in organizational leadership, vision casting, and team building. This unique combination of technical expertise and managerial acumen positions him as a well-rounded professional capable of bridging the gap between IT and operational needs. As he continues to grow in his internship, Michael is committed to enhancing customer service and fostering strong relationships with clients, ensuring that Flyght remains a trusted partner in their technological journey.