Michael Knight
General Manager at Metroplex Express Solutions | Dallas, Texas, United States
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General Manager at Metroplex Express Solutions in June 2023 to Present
Professional development at Career Break in August 2022 to May 2023
Director - Event Operations at Corporate Travel Management US in February 2022 to July 2022
Manager - Customer Support at Chewy in September 2021 to February 2022
Director - Groups, Meetings & Events at TripActions in February 2020 to April 2020
Senior Manager - North America Operations at American Express Global Business Travel in November 2015 to February 2020
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University of Nevada-Las Vegas - College of Business, Bachelor of Arts - BA, January 2000 to January 2004
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Strategic Partnerships
Airline Management
Account Growth Management
Client Portfolio Oversight
Executive Contact Center Operations
Customer Retention Building
Process & Workflow Management
Vendor Management
KPI & SLA Oversight
Cost Reduction Strategy
Omnichannel Contact Center Management
Revenue Growth Strategy
Technology Integration
Customer Experience Optimization
Portfolio Management
Global Team Direction
Pricing Strategy & Monetization
Executive Stakeholder Collaboration
High-Volume Team Oversight
Cross-functional Coordination
SOP Development
Issue Triage & Resolution
Performance Tracking & Reporting
Operational Strategy Development
Customer Retention and ROI Focus
Process Standardization
Dual-Service Management
Data-driven Decision Making
Client Relationship Management
People Management
Business Process Improvement
Concur
Operations Management
Reporting & Analysis
Online Travel
Travel Management
Management
Account Management
Business Travel
Tourism
Sales
CRM
Hotels
Call Centers
Customer Satisfaction
E-commerce
Event Management
Business Development
Leisure Travel
Project Management
Sales Management
Meeting Planning
Customer Relationship Management (CRM)
B2B
Travel Planning
Revenue Analysis
Online Advertising
Airlines
Change Management
Sabre
Salesforce.com
Amadeus
Leadership
Customer Service
Training
Team Building
Team Leadership
Negotiation
Contract Negotiation
Cross-functional Team Leadership
Team Management
Thought Leadership
Innovation Management
Teamwork
Leadership Development
Hospitality
Incentive Travel
Ticketing
Travel Technology
Industry Trends
Thought leader
Process Improvement
Strategic Planning
Contact Center Operations
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What is Michael Knight email address?
Email Michael Knight at [email protected]. This email is the most updated Michael Knight's email found in 2026.
What is Michael Knight phone number?
Michael Knight phone number is 16033211169.
How to contact Michael Knight?
To contact Michael Knight send an email to [email protected]. If you want to call Michael Knight try calling on 16033211169.
What company does Michael Knight work for?
Michael Knight works for Metroplex Express Solutions
What is Michael Knight's role at Metroplex Express Solutions?
Michael Knight is General Manager
Michael Knight Email Addresses
Michael Knight Phone Numbers
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