Michael Grisel
Desktop Support Team Lead at Infosys | Indianapolis, Indiana, United States
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
Michael Grisel is a highly motivated and competitive Desktop Support Team Lead at Infosys, where he leverages his extensive expertise in technology management and customer satisfaction to drive organizational success. With a strong foundation in desktop computing and proficiency in tools like Bomgar, Michael excels in handling escalated IT issues, ensuring that user and customer concerns are addressed promptly and effectively. His role involves not only resolving complex technical challenges but also managing a dynamic team of IT professionals.
In his capacity as a team leader, Michael is dedicated to resource planning and performance management, fostering an environment where team members can thrive. He actively engages in career planning and attrition management, ensuring that his team remains motivated and equipped with the necessary skills to meet the evolving demands of the industry. By coaching team members and bridging knowledge gaps, he empowers them to overcome skill and will issues, ultimately enhancing overall team performance.
Michael's commitment to excellence is evident in his approach to user escalations, where he formulates actionable strategies to resolve issues efficiently. His strong oral communication skills and ability to conduct performance reviews contribute to a culture of continuous improvement and high customer satisfaction. As a leader who values both technical proficiency and interpersonal relationships, Michael Grisel is a key asset to Infosys, driving innovation and ensuring that the organization remains at the forefront of the IT support landscape.
Desktop Support Team Lead at Infosys in October 2023 to Present
Desktop Support Lead Technician (NOC) at Community Health Network in January 2023 to October 2023
SaaS Account Manager at Ingram Micro Cloud in September 2021 to December 2022
Helpdesk Team Lead at Bank of America in September 2020 to August 2021
Desktop Specialist at Labcorp in July 2019 to August 2020
Help Desk Analyst at Cognizant in July 2018 to July 2019
See more
See less
SUNY Broome Community College, July 2026
See more
See less
IT Escalation
Desktop Computers
Virtual Private Network (VPN)
Bomgar
Oral Communication
Analytical Skills
Knowledge Sharing
Team Management
Communication
Performance Reviews
Team Performance
Technology Management
Problem Solving
Organization Skills
Cables
Project Coordination
Microsoft PowerPoint
Management
Leadership
Interpersonal Skills
Project Management
Customer Satisfaction
Computer Literacy
Client Relations
Active Directory
Microsoft Office
Troubleshooting
Service Desk
See more
See less
Discover more about InfosysWhat is Michael Grisel email address?
Email Michael Grisel at [email protected]. This email is the most updated Michael Grisel's email found in 2026.
What is Michael Grisel phone number?
Michael Grisel phone number is 6077721433.
How to contact Michael Grisel?
To contact Michael Grisel send an email to [email protected]. If you want to call Michael Grisel try calling on 6077721433. (updated on February 02, 2025)
What company does Michael Grisel work for?
Michael Grisel works for Infosys
What is Michael Grisel's role at Infosys?
Michael Grisel is Desktop Support Team Lead
What industry does Michael Grisel work in?
Michael Grisel works in the Information Technology & Services industry.
Michael Grisel Email Addresses
Michael Grisel Phone Numbers
looking for?
Find personal and work emails for over 250M professionals.
People like Michael Grisel
Program Director at Healthy Hearts
Chief of Party at Health Finance and Governance Project, Abt Associates
Shift Lead at FAT CAT CREAMERY LLC
Project Manager at Infosys
Senior System Engineer at Infosys
Process Executive at Infosys
Web Developer at Infosys
Salesforce Developer at Infosys
Systems Engineer at Infosys
Technology Analyst at Infosys
Senior System Engineer at Infosys
Senior Systems Engineer at Infosys
System Engineer at Infosys
Strategic Account Executive - Platform at salesforce.com
Realtor at ADVANTAGE REALTY
Member at Next Series Club
Principal Quality Engineer at Outset Medical, Inc.
Vice President, North America Bank Sales at Temenos
Senior Designer at LeBlanc Jones Landscape Architects
Engineer/Product Manager at Venyooz
Associate Director, Market Intelligence - US Marketing at Kyndryl
Imaging Account Manager at GE Healthcare
Director of Undergraduate Advising at University of Minnesota College of Continuing & Professional Studies
Chief Executive Officer at Marketplace Chaplains
Marketing Specialist at R+L Carriers
Founder at JW Marketing Solutions
Owner at Sunny Acres Property Services LLC
Process Excellence and Outsourcing Governance Manager at The Standard
Real Estate Advisor at Engel & Völkers Brownstone Brooklyn
Sr. Global Analytics Manager at Nielsen
Vice President, Data Analytics at Prudential Insurance
Manager, Strategic Marketing at Audacy, Inc.
Show more
Show less