Michael Claridy
Operations Manager, Client Experience at TTECH | Greater Birmingham, Alabama Area
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Michael Claridy currently serves as the Operations Manager for Client Experience at TTECH, where he leverages his strategic acumen to optimize client interactions and operational workflows within the healthcare claims industry. In this role, Michael oversees a network of 30 dedicated agents specializing in healthcare claim research and resolution, ensuring that each client receives efficient, compliant, and personalized service. His expertise in growth management and client relationship development enables him to design and implement processes that not only enhance customer satisfaction but also drive incremental revenue growth through strategic partnerships.
A key aspect of Michael’s role involves conducting comprehensive talent assessments to identify growth opportunities within his team, fostering a high-performance culture aligned with evolving regulatory standards and industry best practices. His analytical approach allows him to audit and re-design operational workflows, streamlining claims processing and resolution procedures to improve accuracy, reduce turnaround times, and elevate the overall client experience. Michael’s proficiency in sales operations, vendor management, and technical sales consulting complements his ability to build strong, long-term relationships with clients and partners, ensuring that operational strategies align with broader business objectives.
With a focus on customer service excellence and strategic growth, Michael integrates his skills in sales process optimization, financial services, and leadership to deliver measurable results. His commitment to continuous improvement and operational efficiency positions him as a vital contributor to TTECH’s success in providing innovative solutions that meet the complex needs of healthcare payers and providers. Contact him at [email protected] to learn more about his impactful work in enhancing client experience and operational performance.
Operations Manager, Client Experience at TTECH in January 2019 to Present
Area Sales Manager at Tuff Shed, Inc. in January 2017 to January 2019
Account Executive at Elavon, Inc. in January 2014 to January 2017
Senior Account Executive at First Data Corporation in January 2007 to January 2014
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Jacksonville State University, Bachelor of Science - BS
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Relationship Building
Customer Experience Management
Strategic Partnerships
Problem Solving
Sales
National Account Development
Product Knowledge
Customer Retention
Account Management
Sales Management
Business Development
Direct Sales
Business-to-Business (B2B)
Sales Operations
Customer Relationship Management (CRM)
Sales Process
Financial Services
Credit Cards
Gaming Industry
Data Analysis
Contract Management
Vendor Management
Marketing
Solution Selling
Banking
Marketing Strategy
Integration
Business Process Improvement
Strategic Planning
Portfolio Management
Salesforce.com
Team Building
Customer Service
Leadership
Management
Client Relations
Team Leadership
Collaborative Problem Solving
Coaching
Training
Contract Negotiation
Business Relationship Management
Relationship Management
Technical Product Sales
Technical Sales Consulting
New Business Generation
Key Client Relationships
Merchant Services
High Performance Sales Teams
B2C
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Discover more about TTECHWhat is Michael Claridy email address?
Email Michael Claridy at [email protected]. This email is the most updated Michael Claridy's email found in 2026.
How to contact Michael Claridy?
To contact Michael Claridy send an email to [email protected]. (updated on May 03, 2025)
What company does Michael Claridy work for?
Michael Claridy works for TTECH
What is Michael Claridy's role at TTECH?
Michael Claridy is Operations Manager, Client Experience
What is Michael Claridy's Phone Number?
Michael Claridy's phone (205) ***-*332
What industry does Michael Claridy work in?
Michael Claridy works in the Computer Software industry.
Michael Claridy Email Addresses
Michael Claridy Phone Numbers
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