Michael Chihill
Service Supervisor at TBS - Carolinas | Wilmington, North Carolina, United States
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Michael Chihill currently serves as the Service Supervisor at TBS - Carolinas, where he leverages his extensive experience in the information technology and services sector to lead and manage field service technician teams across the Eastern Region of North Carolina, South Carolina, and Virginia. With a strong foundation in Print Management and Operations Management, Michael is adept at addressing a wide range of technology-related issues that customers encounter daily. His role is pivotal in ensuring customer satisfaction, as he not only oversees the technical support provided by his team but also actively engages with major accounts to foster long-term relationships.
One of Michael's key projects includes the implementation of a streamlined business process automation system that enhances operational efficiency and reduces response times for service requests. His expertise in troubleshooting and color management has been instrumental in optimizing the performance of digital printing solutions, thereby improving service delivery and customer outcomes. Michael's commitment to coaching and team building has cultivated a high-performing team that excels in meeting the diverse needs of clients, ensuring that they receive top-notch support and solutions tailored to their specific requirements.
With a Bachelor of Business Administration focused on Purchasing and Materials Management from the University of Toledo, Michael combines his academic background with practical experience to drive results. His proficiency in direct sales and operations management further strengthens his ability to navigate the complexities of the technology landscape, making him a valuable asset to TBS - Carolinas and its clientele. Michael is dedicated to continuous improvement and innovation, always seeking new ways to enhance service delivery and exceed customer expectations.
Service Supervisor at TBS - Carolinas in September 2002 to Present
A/R at Aimco in June 1999 to August 2002
Purchasing Agent at E.G. Baldwin in April 1995 to October 1996
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The University of Toledo, BBA, November 2026
North Royalton High School, November 1987 to November 1990
The University of Toledo, Bachelor of Business Administration - BBA
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Customer Service
Account Management
Customer Satisfaction
Purchasing
Troubleshooting
Process Improvement
Customer Retention
Management
Leadership
Coaching
Recruiting
Teamwork
Photocopier
Managed Print Services
Document Imaging
Team Building
Printers
Major Accounts
Training
Team Leadership
Operations Management
Laser Printers
Document Management
Strategic Planning
Employee Relations
Digital Printing
Print Management
Interviews
Lotus Notes
Windows
Variable Data Printing
Key Account Management
Sales Process
Direct Sales
Salesforce.com
B2B
Solution Selling
Lexmark Printers
Print On Demand
Technical Support
HP
Wide Format Printing
Business Process Automation
Managed Services
Business Intelligence
Color Management
Toshiba
Business Strategy
Inkjet
Scanners
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What is Michael Chihill email address?
Email Michael Chihill at [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Michael Chihill's email found in 2026.
What is Michael Chihill phone number?
Michael Chihill phone number is 8642321468.
How to contact Michael Chihill?
To contact Michael Chihill send an email to [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected] or [email protected]. If you want to call Michael Chihill try calling on 8642321468. (updated on September 03, 2024)
What company does Michael Chihill work for?
Michael Chihill works for TBS - Carolinas
What is Michael Chihill's role at TBS - Carolinas?
Michael Chihill is Service Supervisor
What industry does Michael Chihill work in?
Michael Chihill works in the Information Technology & Services industry.
Michael Chihill Email Addresses
Michael Chihill Phone Numbers
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