Michael Blaydes
Manager - Customer Service Projects at Verizon Wireless | Alexandria, Minnesota, United States
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Michael Blaydes is a seasoned Project Management Professional (PMP) currently serving as the Manager of Customer Service Projects at Verizon Wireless. In this pivotal role, he spearheads major initiatives for the Prepay Customer Service and Marketing teams, ensuring that projects align with the company's strategic financial goals while enhancing customer satisfaction. His expertise in program management and strategic planning allows him to effectively oversee the implementation of enterprise-level applications and systems that drive operational efficiency and innovation.
Michael's leadership is characterized by his ability to manage change and mitigate risks, fostering an environment where cross-functional teams can thrive. He acts as the business owner for Prepay Customer Service applications, guiding release implementations that not only meet but exceed customer expectations. His visionary approach infuses new ideas into the organization, enabling the team to adapt to the rapidly evolving telecommunications landscape.
Currently, Michael is leading key projects that focus on enhancing customer service delivery through technology integration and process improvement. His customer-centric mindset ensures that every initiative is designed with the end-user in mind, ultimately contributing to a seamless and engaging customer experience. With a strong foundation in telecommunications and a proven track record in project portfolio planning, Michael is dedicated to delivering high-impact projects that drive both customer loyalty and business growth at Verizon Wireless.
Manager - Customer Service Projects at Verizon Wireless in May 2011 to Present
Sr Manager - National Customer Service Operations and Technology at Verizon Wireless in July 2012 to Present
Manager - Information Technology at Verizon Wireless in August 2008 to July 2011
Sr Manager, Project Management Office at Rural Cellular Corp in March 2006 to August 2008
Executive Program Manager at NCR in January 2000 to January 2004
Project Manager at Bell Atlantic in January 1995 to January 2000
Manager of Communications, Reservation Call Centers at US Airways in January 1984 to January 1995
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Baker College, BBA
George Washington University, Masters in Project Management
Nashville State Technical Institute, Engineering Degree: Electronic Engineering Technology
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Program Management
Customer Service
Strategic Planning
Telecommunications
Project Management
Management
Team Leadership
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Discover more about Verizon WirelessWhat is Michael Blaydes email address?
Email Michael Blaydes at [email protected] and [email protected]. This email is the most updated Michael Blaydes's email found in 2026.
How to contact Michael Blaydes?
To contact Michael Blaydes send an email to [email protected] or [email protected]. (updated on January 05, 2025)
What company does Michael Blaydes work for?
Michael Blaydes works for Verizon Wireless
What is Michael Blaydes's role at Verizon Wireless?
Michael Blaydes is Manager - Customer Service Projects
What is Michael Blaydes's Phone Number?
Michael Blaydes's phone (218) ***-*173
What industry does Michael Blaydes work in?
Michael Blaydes works in the Telecommunications industry.
Michael Blaydes Email Addresses
Michael Blaydes Phone Numbers
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