Mencho Cantu
Enterprise Technician at Henry Schein One | San Antonio, Texas Metropolitan Area
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Mencho Cantu currently serves as an Enterprise Technician at Henry Schein One, where he leverages his extensive experience in the information technology and services industry to provide exceptional support for enterprise software solutions. With a solid foundation in Tier II Help Desk support, Mencho is adept at managing technical calls, troubleshooting complex issues, and delivering effective solutions to enhance customer satisfaction. His role requires not only a deep understanding of software applications but also the ability to communicate technical information clearly and effectively to users with varying levels of expertise.
At Henry Schein One, Mencho is involved in several key projects aimed at optimizing the user experience and streamlining support processes. He is responsible for documenting technical calls meticulously, ensuring that each interaction contributes to a growing knowledge base that can be referenced for future inquiries. His expertise in Office 365 administration, remote desktop support, and network troubleshooting allows him to address a wide range of issues, from basic software queries to intricate networking challenges.
Mencho’s professional phone skills and leadership capabilities further enhance his effectiveness in a remote work environment, where clear communication and collaboration are crucial. His commitment to customer support is evident as he not only resolves immediate concerns but also provides long-term solutions that empower clients to utilize their software more effectively. By combining technical acumen with a customer-centric approach, Mencho Cantu plays a vital role in driving the success of Henry Schein One’s enterprise solutions, ensuring that clients receive the highest level of service and support.
Enterprise Technician at Henry Schein One in March 2024 to Present
Tier II Support Technician at Darkhorse Tech, Inc. in March 2021 to February 2024
Help Desk Technician at Unlimitech in July 2018 to March 2021
Delivery Driver at Scoobeez in October 2016 to July 2018
Assistant Manager at Elite Vapor Lounge in July 2015 to October 2016
Sales Associate at Monster Vape in September 2014 to December 2014
Team Supervisor at Texas Investigative Protective Services in March 2012 to September 2013
Communications NCOIC(Non-Commisioned Officer in Charge at United States Marine Corps in October 2009 to July 2011
System Administrator at United States Marine Corps in October 2006 to October 2009
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The Art Institute
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IT Service Management
Fixing
Professional Phone Skills
Backup & Restore
Network Connectivity
Internet Protocol Suite (TCP/IP)
System Configuration
Desktop Support Management
Office 365 Administration
Windows
Deskside
Powershell
Analytical Skills
Customer Satisfaction
Documentation
Maintenance and Repair
Server Administration
Computer Literacy
Microsoft 365
Troubleshooting
Remote User Support
Customer Support
Computer Hardware Troubleshooting
Computer Repair
Computer Maintenance
Computer Networking
Printer Support
Technical Support
Remote Desktop
Microsoft Office
Computer Hardware
Windows 7
Active Directory
Office 365
Group Policy
Team Leadership
Leadership
Communication
IT Hardware Support
Networking
Network Troubleshooting
Hardware Support
Desktop Computers
Application Support
Remote Troubleshooting
Windows 10
Remote Access
Software Troubleshooting
Workstations
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Discover more about Henry Schein OneWhat is Mencho Cantu email address?
Email Mencho Cantu at [email protected] and [email protected]. This email is the most updated Mencho Cantu's email found in 2026.
What is Mencho Cantu phone number?
Mencho Cantu phone number is 2104281446.
How to contact Mencho Cantu?
To contact Mencho Cantu send an email to [email protected] or [email protected]. If you want to call Mencho Cantu try calling on 2104281446. (updated on August 25, 2024)
What company does Mencho Cantu work for?
Mencho Cantu works for Henry Schein One
What is Mencho Cantu's role at Henry Schein One?
Mencho Cantu is Enterprise Technician
What industry does Mencho Cantu work in?
Mencho Cantu works in the Information Technology & Services industry.
Mencho Cantu Email Addresses
Mencho Cantu Phone Numbers
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