Melissa Diercks
RPA Developer and Epic Analyst at Valley Medical Center | Tacoma, Washington, United States
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Melissa Diercks serves as an Epic Application Analyst specializing in Resolute Hospital Billing at Valley Medical Center, where she leverages her extensive expertise in healthcare operations and robotic process automation (RPA) technology. In her current role as an RPA Developer, Melissa is at the forefront of transforming hospital revenue cycle processes through innovative automation solutions. Her work focuses on enhancing the patient experience by streamlining self-pay and insurance billing processes, improving financial assistance protocols, and optimizing reporting mechanisms.
With a strong foundation in UiPath and Visual Basic .NET (VB.NET), Melissa designs and implements RPA solutions that effectively automate manual and repetitive tasks within the Epic EMR system. This not only increases operational efficiency but also ensures compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA), safeguarding patient information while enhancing service delivery.
Key projects under her leadership include the automation of billing follow-ups and the integration of financial assistance workflows, which have significantly reduced processing times and improved accuracy. Melissa’s role extends beyond development; she is also a skilled business analyst and solution architect, adept at identifying areas for process improvement and fostering employee training initiatives. Her creative problem-solving abilities and deep understanding of hospital operations position her as a vital contributor to Valley Medical Center's mission of delivering exceptional patient care while optimizing revenue cycle management.
RPA Developer and Epic Analyst at Valley Medical Center in March 2022 to Present
Technical Coordinator at Valley Medical Center in November 2018 to March 2022
Supervisor at UW Medicine in October 2017 to November 2018
Medical Biller at UW Medicine in September 2011 to January 2017
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Colorado Technical University, Bachelor of Business Administration - BBA, September 2026
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Developer
Business analyst
Software Solution Architecture
Analytical Skills
Creative Problem Solving
Process Mapping
UiPath
Critical Thinking
Visual Basic .NET (VB.NET)
Medicare
Healthcare
Hospitals
Leadership
Employee Training
Cash Management
Data Analysis
Financial Reporting
Project Implementation
Epic Resolute Professional Billing
Financial Services
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Process Improvement
Insurance Billing
Provider Relations
HIM
Insurance
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Discover more about Valley Medical CenterWhat is Melissa Diercks email address?
Email Melissa Diercks at [email protected], [email protected] and [email protected]. This email is the most updated Melissa Diercks's email found in 2026.
What is Melissa Diercks phone number?
Melissa Diercks phone number is 2533142171 and 3529992691.
How to contact Melissa Diercks?
To contact Melissa Diercks send an email to [email protected], [email protected] or [email protected]. If you want to call Melissa Diercks try calling on 2533142171 and 3529992691. (updated on September 16, 2024)
What company does Melissa Diercks work for?
Melissa Diercks works for Valley Medical Center
What is Melissa Diercks's role at Valley Medical Center?
Melissa Diercks is RPA Developer and Epic Analyst
What industry does Melissa Diercks work in?
Melissa Diercks works in the Hospital & Health Care industry.
Melissa Diercks Email Addresses
Melissa Diercks Phone Numbers
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